Job details |
||||||||||||||||||||||||||
|
Job Offer: Senior Service Desk/Team Leader:Job description:
Senior Service Desk/Team LeaderJob location:Bay of Plenty Tauranga Work Type: Permanent » » » »Lead an engaged team providing service desk support to a large business »Great culture, an organisation who put people first »People management + involvement with multiple projects The Company Work for this household name, providing amenities to many homes in the Bay of Plenty and across New Zealand and Australia. Their company culture is excellent, one they are very proud of. A great place to work, with a culture of innovation and a business that looks after their people well – especially through the recent Covid pandemic. The service/helpdesk team are good fun, they’re an engaged productive team and enjoy good banter between themselves. It’ll be a great team to be part of. The Job The Service Team for this large business is called on for all Information technology support and issues within the business. These guys are experts in all things tech and are involved in day to day Information technology issues through to large scale new system testing and software implementation. As the leader of this team you’ll manage: » Workflow to ensure the business is supported and service level standards are met » The technical capcapability of your team; training, upskilling, and high level problem solving » supervise incident management responses, review, analyse, report and proactively anticipate future issues » Typically you’ll have your hand in multiple projects your teams or you are leading or assisting with. » New project roll outs including training and communications » Escalated issues » And most importantly being a sounding board you’re your team as their lead The Ideal Person We expect you’ll be technically savvy and come from a service delivery background, but most importantly We are seeking for a charismatic and excellent people leader. You’ll be passionate about service delivery and be a good driver for your team. Confidence, competent and able to deliver without fuss. Please send your curriculum Curriculum for Cherie Hill today to be considered for an asap start. Reference Number: 54230 Contact info: Cherie Hill Profession: I.T. & T > Helpdesk & Support Employer : Kinetic Recruitment Date Published: 11/03/2021 9:36:00 AM www.kinetic.co.nz Job location: Bay of Plenty Tauranga Work Type: Permanent » » » »Lead an engaged team providing service desk support to a large business »Great culture, an organisation who put people first »People management + involvement with multiple projects The Company Work for this household name, providing amenities to many homes in the Bay of Plenty and across New Zealand and Australia. Their company culture is excellent, one they are very proud of. A great place to work, with a culture of innovation and a business that looks after their people well – especially through the recent Covid pandemic. The service/helpdesk team are good fun, they’re an engaged productive team and enjoy good banter between themselves. It’ll be a great team to be part of. The Job The Service Team for this large business is called on for all Information technology support and issues within the business. These guys are experts in all things tech and are involved in day to day Information technology issues through to large scale new system testing and software implementation. As the leader of this team you’ll manage: » Workflow to ensure the business is supported and service level standards are met » The technical capcapability of your team; training, upskilling, and high level problem solving » supervise incident management responses, review, analyse, report and proactively anticipate future issues » Typically you’ll have your hand in multiple projects your teams or you are leading or assisting with. » New project roll outs including training and communications » Escalated issues » And most importantly being a sounding board you’re your team as their lead The Ideal Person We expect you’ll be technically savvy and come from a service delivery background, but most importantly We are seeking for a charismatic and excellent people leader. You’ll be passionate about service delivery and be a good driver for your team. Confidence, competent and able to deliver without fuss. Please send your curriculum Curriculum for Cherie Hill today to be considered for an asap start. Reference Number: 54230 Contact info: Cherie Hill Profession: I.T. & T > Helpdesk & Support Employer : Kinetic Recruitment Date Published: 11/03/2021 9:36:00 AM Skills:
|
||||||||||||||||||||||||||
|