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Customer Service Representative:Adecco Personnel LimitedJob description:Customer Service Representative - Call Centre & Customer Service
Customer Service RepresentativeLocation ChristchurchCanterbury Job type Full Time Salary 53,350 to 53,350 Category Call Centre & Customer Service > Call Centre Operator » Flexible working arrangements » Comprehensive training and ongoing support » Health & Wellbeing benefits Our client is proudly a New Zealand owned company that offers innovative business through energy and communication services. Work for a diverse group of people who are all about putting the customer at the centre. We are looking for a Customer Service Representative to join their contact centre in Middleton Christchurch. About the role: The purpose of this role is to deliver excellent customer experience for retail customers and field service partners, being the key contact for both. Other key areas of responsibilities include: » Responding to general enquiries received via phone or email promptly and efficiently with excellent customer service with a focus on first call resolution. » Managing service requests end to end » Identify areas for continuous improvement » Work within set standards and processes to ensure compliance requirements are met » Liaise with the relevant parts of the business and service providers to investigate and resolve complaints promptly Who we are looking for: » Previous experience in a customer service call centre environment » Be a great team player who thrives in a busy and collaborative environment » Customer issue management and resolution experience. » Good level of Excel knowledge » Attention to detail and accuracy in processing documentation What's on offer: » Competitive salary » A range of health & wellbeing benefits including a yearly wellbeing grant » Opportunity to work from home two days a week If this sounds like the position you are looking for and you have the right experience - APPLY NOW! For a confidential chat, please contact Sarah at smclarin@adecco.co.nz Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200109392_167720278093552 Contact Details Sarah McLarin Date Posted 24/02/2023 12:40:00 PM Skills:
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