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Consumer practice Coordinator:Maori Pacific JobsJob description:Job DescriptionConsumerpractice CoordinatorNau mai, haere mai ki Te Toka TumaiBring your skills, your knowledge and your skills to make a difference around the way Te Toka Tumai partners with the community and acts on consumer feedback. We are currently seeking a Consumer practices Coordinator to join the Team. The opportunity | Ng? whakaritenga o te mahi Consumers’ feedback provides valuable information about what patients and service users practice when they are in the care of Te Toka Tumai (Auckland DHB) services. Measuring patients' practices of care and treatment highlights areas that need to improve to provide a people centred approach to the way we deliver care. The Consumer practices Coordinator is a member of the Consumer practice Team and would be responsible for: » communicating with staff across Te Toka Tumai about the feedback received from consumers, their carer's and their wh?nau and the insights gained » ensuring feedback classified as complaints are managed in compliance with the Health and Discapability Code of Consumer and Auckland DHB policies » provide advice and support about consumer engagement and involvement tools (including use of surveys) Please click here for a fullposition description. About you | He k?rero m?u You will have practice working in customer facing functions where you draw insights from raw consumer / customer data. Your communication skills are second to none and you can demonstrate knowledge and knowledge of consumer feedback in the New Zealand public health sector. You have practice working with wha?nau, hapu?, iwi, Ma?ori organisation's and Ma?ori communities and understand the significance of and obligations under Te Tiriti o Waitangi. If you would like the opportunity to contribute to the health and wellbeing of our Auckland community and share Auckland DHB's values of Haere Mai (welcome), Manaaki (respect), T?hono (together) and Angamua (aim high) we would love to hear from you. For more information about the position, Contact Us by Vanessa Duthie at VanessaD5@adhb.govt.nz If you have any queries about this opportunity or accessibility or technical issues with the online process, Contact Us by Emma, Recruitment Consultant at ederbyshire@adhb.govt.nz or Ph. 021 571192 quoting GRE00287 to discuss how we can best support your application.APPLY NOW Job detailsListing reference: GRE00287Published: 02/06/2021 Closes on: 13/06/2021 Job location: Greenlane Clinical Centre Special Skills: Quality and Risk Auckland DHB is an inclusive and equal opportunity employer that values and embraces the diverse population we serve. We welcome and support people of all gender identities, ages, ethnicities, sexual orientations, discapability and religion. How to submit the application:APPLY HEREApplications close 13th June 2021.Skills:
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