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Administrator/Customer service:Adecco Personnel LimitedJob description:Administrator/Customer service - Administration
Administrator/Customer serviceLocation ChristchurchCanterbury Job type Full Time Salary 24 to 32 Category Administration > Administration » Mon - Fri Dayshift » Fantastic Wage (Great earning Potential) » Variety of Positions available Our client is looking for an experience customer support person to join their growing team. Duties and Responsibilities: » Respond to customer queries in a timely and accurate way, via phone, email or chat » Identify customer needs and help customers use specific features » Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) » Update our internal databases with information about technical issues and useful discussions with customers » Monitor customer complaints on social media and reach out to provide assistance » Share feature requests and effective workarounds with team members » Inform customers about new features and functionalities » Follow up with customers to ensure their technical issues are resolved » Gather customer feedback and share with our Product, Sales and Marketing teams To be successful you must: » Must be Tech Savvy » Must have customer support or customer service experience » Be self-motivated and be able to work autonomously » Have a strong work ethic and a can-do attitude » Must be flexible with great attitude » Must hold NZ Full Driver's License » Work rights in NZ Whats in it for you: » Weekly pay » Friendly approachable consultants » Consultant support and advice » Variety of roles available » Variety of clinets and industries If this sounds like the perfect opportunity for you please APPLY NOW "As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued." Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200117814_170837779610276 Contact Details Ryan McCrystal Date Posted 20/02/2024 8:23:00 AM Skills:
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