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Job Opportunity: Team Manager – Business Customer Solutions:ACC_hainesJob description:Job Description»Strong leadership abilities and people expertise»Strategic and solution focus to help build a game changing team »Hamilton or Tauranga ACC has been improving the lives of New Zealanders since 1974. With ACC, you’ll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us – an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play. About this exciting opportunity As part of the Business Customer Solutions (BCS) leadership abilities Team, you will be supporting the BCS Manager to create a more strategic and proactive approach to delivering effective targeted services to key businesses, intermediaries and associations. Services can range from solution and issues management through to product and service education where you will assist your team to develop strong relationships both internally and externally. This team will also support the delivery of centrally developed campaigns, products and initiatives for the benefit of our business customers. We work with a diverse range of customer groups at ACC so knowledge your team’s portfolios will be crucial in the development of our levy products and the success of this function. To be prosperous in this function: » practiced Manager and Leader (4-6 years) supporting a high performing, business focused team across multiple locations » Broad knowledge of New Zealand businesses and practice in managing business relationships at a senior level » practice working with different Industry, Associations and Intermediaries as well as Government » Operational strength to support a complex portfolio and using a variety of different engagement channels to achieve organisational results » capability to navigate complex issues and promote customer centric solutions » Strong team player and leader demonstrating a hands-on and supportive approach to encourage a cohesive Business Customer Solutions delivery. You will be an practiced people leader, able to naturally embed a culture of high engagement and performance. Remotely located, you will also be able to form strong working relationships with the Manager BCS and your peers in the BCS leadership abilities Team all of whom are located in other locations around the country. You will possess a high level of business acumen and can demonstrate you have credibility with our business customers. We’re working to transform ACC into an organisation that puts our customers at the heart of everything we do. Business Partnerships is delivering a range of improvements that will make Information technology easier for businesses to deal with ACC and our Business Customer Solutions model represents the face of these improvements. Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a discapability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace, we have: » Employee networks: » Pride@ACC » capability@ACC » Women’s Network » Cross-Cultural Network » ACC’s M?ori Strategy, Wh?ia te Tika » Development opportunities in te reo M?ori me ng? tikanga » Advocates in the discapability sector » Diversity and Inclusion Approach » Support M?ori by partnering with iwi and other M?ori entities. For a detailed position description click below. Applications will run through to Sunday, 11 April 2021, but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner. Please ensure you attach your cover letter telling us why you would be a great fit and what strengths you would bring to the function. Applications can only be accepted when submitted through our ACC career website. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please emailnadine.o’donnell@acc.co.nz How to submit the application:For a detailed position description clickbelow.Applications will run through to Sunday, 11 April 2021, but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.Please ensure you attach your cover letter telling us why you would be a great fit and what strengths you would bring to the function. Applications can only be accepted when submitted through our ACC career website. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please emailnadine.o'donnell@acc.co.nzSkills:
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