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Job Opportunity: investigations administrator:Job description:job detailsposted. Thursday, 4 March 2021 location . hamilton, waikato specialism . administration & office support job type . temporary working hours . Full-Time income . NZ$ 32.00 per hour practice . 2 years reference number . 90M0440175_1614828886 contact . debbie smith, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionWe are seeking for a detailed and methodical investigations administrator to join a large well know organisation in Hamilton for a temporary function until the end of July.About the function: You'll be managing the end to end complaints process including all connected administration, investigation and resolution. this function will be responsible for: - Managing 'credit only' complaints - Reviewing complaint evidence to ensure this meets criteria - Seeking additional information to support or deny claim - Liaising with internal stakeholders for assistance - Applying business rules to determine next steps in the complaints process - Crediting or closing complaints this function will include working with internal stakeholders but does not involve managing external stakeholder relationships You will bring: - Strong attention to detail - A methodical and process driven approach to work - Strong written and verbal communication expertise - An inquisitive mindset and the capability to work well across multiple teams/divisions - A team player who is willing to support others where necessary - practice using Salesforce is highly desirable - An knowledge credit/debits would be beneficial but is not essential this function is located in Hamilton within a team of 8, you will work Monday-Friday standard business hours and will be located in the office. Training will be provided and you will have a support network around you. The ideal candidate would be avialable to start immediately. If you would like to know more about this opportunity, please click apply now! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertiseAdmin, administration, investigations, credit, complaints, escalationeducational requirementsSecondary School/High SchoolSkills:
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