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Job Offer: Team Leader Collections and Recoveries:ACC_hainesJob description:Job Description» Join an organisation that supports and develops your career» Are you hard-working and have a passion for leading people? » Work with a great team, competitive remuneration on offer ACC has been improving the lives of New Zealanders since 1974. As part of the team, you’ll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. We are pursuing to recruit a proficient team leader with a strong Collections background. In this function you will be leading a team of Collectors who have responsibility for debt collection of outstanding levies debt for ACC. With the capability to draw on personal practice, you will be expected to be an effective coach and mentor for your team. Your knowledge of the collections environment, as well as your team leadership abilities practice, will help you to keep the momentum going and drive performance. Because of the nature of this type of function, we are interested in learning what strategies you use to keep the environment light and how you inject some fun and enjoyment into the team. There is also a focus in this function for you to take initiative in joining the leadership abilities team. This is a fundamental part of the wider Collections team and gives our team leaders the opportunity to work collaboratively and consultatively to implement process improvements. Only candidates with the following expertise and practice will be considered for this function: » Have proven and demonstrable practice leading, motivating and managing a team » Demonstrable practice in a collections environment in either the private or public sector, preferably as a team leader or manager » practiced in change management, training and development of people. » Be able to demonstrate a strong knowledge of best practice collection principles and practices. » See the ‘Big Picture’ and be able to analyse, evaluate and interpret statistical and performance related data to get the best from the team » Have the capability to communicate effectively, both written and oral » Be computer literate with a good working knowledge of Microsoft Office What’s in Information technology for you? » A challenging opportunity with plenty of variety in your function » $79k – $92k depending on practice, plus 9% superannuation contribution » A range of benefits including wellness and employee discount programmes » You will be joining a friendly and passionate team who enjoy working in a fast paced and supportive environment Working at ACC We’re an organisation that grew out of bold thinking and have an enduring commitment to care for others at work, home and play. We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a discapability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace, we have: » Employee networks: » Pride@ACC » capability@ACC » Women’s Network » Cross-Cultural Network » ACC’s M?ori Strategy, Wh?ia te Tika; development opportunities in te reo M?ori me ng? tikang; and we partner with iwi and other M?ori entities » advocates in the discapability sector. For a detailed position description click below. Applications will run through to Thursday, 25 March 2021 but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner. Applications can only be accepted when submitted through our ACC Career Website. Please ensure you attach your cover letter telling us why you would be a great fit and what strengths you would bring to the function. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email nadine.o’donnell@acc.co.nz How to submit the application:For a detailed position description click below. Applications will run through to Thursday, 25 March 2021 but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner. Applications can only be accepted when submitted through our ACC Career Website.Please ensure you attach your cover letter telling us why you would be a great fit and what strengths you would bring to the function. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email nadine.o'donnell@acc.co.nzSkills:
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