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Job Offer: Operations Manager:Job description:Job detailsOrganisation Able Closes 3 Feb 2023 Posted on 20 Jan 2023 Region Auckland Work type Full time employment Work classification Community & Access Arts, Management & Admin, Screen & Sound ShareOrganisation: Able - www.able.co.nz Employment status: Full-time, permanent contract function level: Senior leadership abilities Reporting to: Chief Executive Direct reports: Team Leader - Audio Describers; Team Leader - Caption Editors; Team Leader - Caption Producers; Schedule Coordinator; Media Coordinator Job location: Central Auckland offices (Grafton) Eligibility Requirements: candidates for this function must have the right to live and work in Aotearoa, New Zealand About the function | M? te t?ranga The Operations Manager is a crucial part of the Senior leadership abilities team. this function is responsible for managing Able's day-to-day operations, and superviseing the production and delivery of the organisation's media accessibility services to broadcasters and clients. About Able | M? Able We're a not-for-profit organisation working towards a more inclusive Aotearoa. We believe that everyone should be able to access Aotearoa's stories, entertainment and culture. Funded by NZ On Air, we're Aotearoa's leading provider of media access services, including captioning, subtitling and audio description. Supported by cutting-edge technology, our talented team turns content into the shared practice Information technology was made to be. About You | M?u You're a thinker and do-er, who is highly organised and knows how and when to pull the right levers to respond to changing situations. You're already prosperous in what you do and you are ready for a new challenge: superviseing Able's operations to make media accessible in a dynamic time for the industry. You're comfortable with system management, reporting results, and day-to-day operational responsibilities. You never lose sight of the communities we serve, and balance this with leading our staff team with manaakitanga to ensure we consistently deliver our services to a high level. Able's vision is for an Aotearoa in which everyone can access audiovisual media. So, it's no surprise that we look for people who are excited to make social impact by working towards a more equitable world. To be prosperous in this pivotal and varied function, we look for: ? A proven track record in effective management of direct reports, and team leadership abilities ? practice in prioritisation and pragmatically managing competing priorities ? practice with data management and reporting ? practice in the broadcast media sector is desirable. ? A genuine passion for people, superb relationship expertise and high levels of diplomacy ? The capability to think strategically, and make tough calls when necessary ? Pragmatic attitude, balancing a commitment to quality with efficiency ? An capability to work well under pressure ? Strong problem solving, prioritisation and project management expertise ? capability to lead and function-model Able's values ? Outstanding written and verbal communication expertise supervise the production and delivery of captioning and audio description to clients » supervise the captioning and audio description workflows to ensure files are delivered in a timely manner » supervise captioning of live content, including breaking news » supervise commercial clients - quotes and projects » Manage production resource, internal and external; lead delivery of rostering » Manage production team remuneration budget, internal and external supervise the scheduling of captioned and audio described programming » Work with the Schedule Coordinator to select and schedule captioned and audio described programming to a consistent and achievable level » Ensure Able meets its commitments to NZ On Air through careful scheduling and monitoring of the targets » supervise the budget for overseas-produced files. Actively make changes to increase or decrease spending when required. Recruitment, training and support » Recruit and train team leaders and administration coordinators when vacancies arise » Support direct reports with regular one-on-ones, assistance with all areas of their work » Consult and engage with direct reports about changes made affecting operational processes » supervise recruitment of production functions (Caption Producers, Caption Editors, Audio Describers) and support team leaders with their teams Manage and implement new operational projects » Manage and implement operational projects related to the services Able provides, such as software or new services » Actively follow and analyse global technology trends for media access services Manage Able's technical infrastructure and contact with support providers » Actively follow up all technical issues and champion Able's cause with the supplier » Manage Able's operational relationship with external Information technology provider » Hold a working expertise of Able's support contracts and service level agreements with support providers supervise administration processes to ensure the smooth running of Able's services » Ensure schedules, rosters, technical logs are kept up to date » Assist with quarterly reporting to NZ On Air and annual reporting to Charities Services Contribute to the delivery of Able's performance framework process » Ensure the timely and efficient implementation of Able's performance framework process each year. » Assist team leaders with setting personal performance objectives and setting objectives for their team members. Payroll » Involved with delivery of information to Able's external payroll contractor on a fortnightly basis. Support creation and delivery of Able's strategic plans » Work with the board and senior leadership abilities team to create and deliver strategic plans, and the corresponding operational plans. Health & Safety » Works in a safe manner. » Avoids placing self or others at risk. » Produces timely and accurate reports of all accidents and hazards. » Actively supports and participates in staff rehabilitation programmes. » Asks when in doubt. To Apply: To apply, submit an application through this link: , ensuring you have attached your CV and cover letter. The online application is your first chance to share your practices, achievements, and motivations for working towards a more accessible Aotearoa. Applications are open until Friday 3rd February. We value diversity, and wholeheartedly welcome all applications. If there is anything we can do to make this process more accessible or inclusive, please be in touch at recruitment@able.co.nz. How to submit the application: To Apply: To apply, submit an application through this link: , ensuring you have attached your CV and cover letter. The online application is your first chance to share your practices, achievements, and motivations for working towards a more accessible Aotearoa. Applications are open until Friday 3rd February. We value diversity, and wholeheartedly welcome all applications. If there is anything we can do to make this process more accessible or inclusive, please be in touch atrecruitment@able.co.nz. Skills:
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