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Job Offer: Fixed -term/Part-time Service Co-ordinator – National Bowel Screening Programme:HainesAttractJob description:Job Description» Fixed-term position, $22 per hour» Part-time and flexible Hours » Wellington located About the function – Atu mo te mahi The National Bowel Screening Programme Service Coordinator provides accurate and reliable advice to participants, respecting the background and cultural needs of those who contact the service and accurately enters information into the national database. This entails making calls to people (population aged between 60-74 and their family/whanau) to encourage them to participate in the National Bowel Screening Programme (NBSP). The function has a big emphasis connecting with Maori, Pacific and people who are not engaged with the programme to encourage and support them to participate. Key Job responsibilities: » Encourage screening programme participation in a culturally appropriate way across the population, with a particular focus on M?ori and Pacific » Respectfully respond to outbound communications relating to participation within the NBSP » Confidentiality and cultural sensitivity and taking pride in every call » Recognise and report when they see a participant not progressing through the screening pathway as expected » Engage as required with stakeholders including GPs and other health services to update participant details and to support participants progress through the screening pathway About you – Pehea koe » Well-developed interpersonal expertise, with the capability to build rapport quickly with a wide cross section of the community and health sector » Organised and methodical approach to work, including the capability to input information accurately and objectively into a database while making outbound calls » capability to quickly lgain new processes and adapt within a growing environment » A availability to lgain and develop self from practices of peers and managers » Work well as part of a team and autonomously to get things done About us – Ko wai hoki Whakarongorau Aotearoa are privileged to provide the people of Aotearoa with professional, quality advice, support and information across a range of health and mental health services (including Healthline, the COVID-19 Healthline, Quitline and 1737). We do this 24 hours a day, seven days a week across seven digital channels – a free digital virtual support network. We manage inbound and outbound call centres in Auckland, Wellington and Christchurch as well as remote teams working from their homes across the country. It is a fresh, connected approach to healthcare that helps millions of people across the country. Whakarongorau Aotearoa’s head-office is in Auckland. Our culture Our culture is one of inclusion, and our staff are passionate people, each driven to contribute to better health results for the people of Aotearoa – especially our most vulnerable communities. They are from diverse cultural backgrounds, and our organisation is focused on hiring kaimahi who live and work in the communities they serve – an capability to connect with staff from a wide array of backgrounds is essential. Whakarongorau Aotearoa staff work collaboratively, improving the health of our communities with a focus on quality, personal leadership abilities and accountcapability in their work with external stakeholders, their partners, communities and with each other. Our values – ? T?tou Uara Our ambition is to give everyone in Aotearoa the opportunity for wellness. Our values underpin all we do, and how we do it: » Do the right thing – Mahia te mea tika » Motivated by quality – Hihiri e te kounga » Passion for better – Ng?kau nui ki te pai ake » Shoulder to shoulder – Pokohiwi ki Pokohiwi Applications and Expressions of Interest are now open – submit your application today via the link below and our team will be in contact with you! How to submit the application:APPLY HERESkills:
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