Job details |
||||||||||||||||||||||||||||
|
Offer: People Services Lead:HainesAttractJob description:Job DescriptionAtu mo te mahi – About the functionThe newly created People Service Lead position will manage and lead a team of People Service Advisors providing Tier One Employee practice (Ex) service support and people process administration. This is a critical position to ensure that leaders and staff across our business have access to accurate and consistent advice and support. As well as building and shaping your team, and leading them to become a centre of excellence, you will ensure operational excellence in people processes across the Ex functions and deliver outstanding service to all stakeholders. Work collaboratively across the Ex team to identify areas for improvement; contribute to the development, implementation and monitoring of policies and procedures located on significant legislation and People best practice; and develop a scalable People Services function to meet capacity requirements. Pehea koe – About you To excel in this position you’ll demonstrate leadership abilities practice of cross functional high visibility teams and have a few years of foundation practice with people processes and employment practice in New Zealand. Specific People and Capcapability practice would be a distinct advantage to be able to be a subject matter expert for your team. You’ll have expertise in process optimisation and delivery; in change and project management and exposure in leading a team to rapid scaling/high volume onboarding would be an advantage. In addition to these key expertise and practice, you will also naturally have the following attributes: » Excellent interpersonal, communication and stakeholder engagement expertise » Well-honed analytical and critical thinking expertise » Attention to detail and strong personal organisation and planning expertise » Excellent reporting and presentation expertise » capability to influence and motivate others in a positive and constructive way » Navigate stressful situations through adaptcapability and resilience » Work effectively with people from a range of diverse cultures » Demonstrate commitment to your own professional development » Cultural competence and commitment to our Tikanga framework » Be a champion for our values and ways of working Ko wai hoki – About us Whakarongorau Aotearoa has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. Our 12 clinical teams and support services are located across contact centres in Auckland, Wellington, Christchurch, and from their homes across Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need. Through our 30+ services we connected with over 950,000 people last year (to 30 June 2021). We use our healthy imagination to deal with big problems by knowledge the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up. ? t?tou uara – Our values Our values underpin all we do, and how we do it. We are seeking for people who align naturally with these values and will champion them: » Mahia te mea tika/Do the right thing » Hihiri e te kounga/Motivated by quality » Ng?kau nui ki te pai ake/Passion for better » Pokohiwi ki Pokohiwi/Shoulder to shoulder To tatou tikanga -Our culture Our staff are passionate people, each driven to contribute to better health results, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve. Whakarongorau Aotearoa’s commitment to knowledge and improving mana taurite (equal status) starts with the knowledge of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa. To ensure we are as connected and as engaged as we can be with the people we help, nearly 20% of our workforce identify as M?ori and 22% as Pasifika. Please forward your Expression of Interest to tracey.sharpe@whakarongorau.nz, Head of Talent. Please outline your reason/s for applying with an optional CV/LinkedIn Profile link, and any other supporting material you wish to attach. How to submit the application:https://smrtr.io/9V3bYSkills:
|
||||||||||||||||||||||||||||
|