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Job Opportunity: Service Co-ordinator – National Bowel Screening Programme:HainesAttractJob description:Job DescriptionAre you interested in supporting your community through a national health screening programme?» Permanent full time position » Competitive market income, $22.75 per hour » Call Centre: Wellington located We are seeking for enthusiastic, empathetic people to join our team providing telephone support to people across Aotearoa. Atu mo te mahi – About the function » Contact members of the community who have been invited by the Ministry of Health to complete a Bowel Screening kit » Take incoming and make outgoing calls to answer questions and encourage people to take part in the programme » Undertake data entry tasks to support the quality of the information available in the system You will be required to work Monday to Friday (8am -6pm, rostered) in our Wellington call centre. Pehea koe – About you: » The capability to converse in Te Reo M?ori or a Pasifika language is preferred » Cultural knowledge including that of Te Ao M?ori and the capability to connect with people over the telephone » The technical capability to use a national screening database » Proven capability to follow procedures and processes » Passion for customer service excellence » capability to analyse information before communicating this to a participant on the telephone » Attention to detail, able to write clearly and concisely » Quick and alert mind, with the capability to adapt » Commitment to quality » Positive attitude, flexible approach and capability to multi-task » A sense of humour, energy, and resiliency Why is bowel screening important? Every year, more than 3000 New Zealanders are diagnosed with bowel cancer and more than 1200 die from it. International evidence shows that bowel screening programmes can save lives through early diagnosis and treatment of bowel cancer. There may be no warning signs that bowel cancer is developing. Where cancers are diagnosed through services that treat people who already have symptoms of bowel cancer, only about 40% are found at an early stage. M?ori are more likely than non-M?ori to die from bowel cancer, partly because M?ori are more likely to be diagnosed with bowel cancer at an advanced stage when Information technology is more difficult to treat. A bowel screening programme that has equal screening and follow-up rates for M?ori and non-M?ori could reduce inequities through early diagnosis and treatment. This free National Bowel Screening Programme aims to save lives by detecting bowel cancer at an early stage when Information technology can often be prosperously treated and has a focus on initiatives that drive equitable participation for all population groups. Ko wai hoki – About us Whakarongorau Aotearoa has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. Our 12 clinical teams and support services are located across contact centres in Auckland, Wellington, Christchurch, and from their homes across Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need. Through our 30+ services we connected with over 950,000 people last year (to 30 June 2021). We use our healthy imagination to deal with big problems by knowledge the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up. ? t?tou uara – Our values Our values underpin all we do, and how we do it. We are seeking for people who align naturally with these values and will champion them: » Mahia te mea tika -Do the right thing » Hihiri e te kounga – Motivated by quality » Ng?kau nui ki te pai ake – Passion for better » Pokohiwi ki Pokohiwi – Shoulder to shoulder To tatou tikanga – Our culture Our staff are passionate people, each driven to contribute to better health results, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve. Whakarongorau Aotearoa’s commitment to knowledge and improving mana taurite (equal status) starts with the knowledge of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa. To ensure we are as connected and as engaged as we can be with the people we help, nearly 20% of our workforce identify as M?ori and 22% as Pasifika. How to submit the application:Apply here:https://careers.homecaremedical.co.nz/jobs/1201910-service-coordinator -national-bowel-screening-programmeSkills:
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