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Offer: Earlier Mental Health Clinician:HainesAttractJob description:Job Description» Are you a registered Mental Health Nurse, Social Worker or Occupational Therapist looking for a new challenge?» Monthly paid supervision from an external manager » Work in the house flexibility and benefits We are currently recruiting for practiced Registered Mental Health professionals to join our Earlier Mental Health Response Triage team, to provide urgent mental health support across Aotearoa with full-time and part-time opportunities available. You’ll be welcomed into a dynamic and specialist team, where you will receive opportunities such as access to paid external monthly supervision, a wide variety of personal/professional development opportunities and coaching, all within a supportive innovative tele-health environment. Whakarongorau recognises the importance of maintaining a healthy work life balance and the importance of our own wellness. The function allows greater flexibility and the chance to plan your life around your six-week roster. All the necessary Information technology equipment is provided to enable you to deliver your mental health triage skills across NZ. About the function – Atu mo te mahi This is a permanent position, with the potential of working in the house or in one of our call centres located in Auckland, Wellington and Christchurch. We provide a 24/7 service with four week rotating rosters that includes day, evening and overnight shifts. This is an exciting function where no two calls are the same! You will be triaging incoming calls using the UK Triage tool, provide mental health information and advice to service users, whanau, police, ambulance DHB’s, school guidance counsellors, Ministry of Social Development, rural communities, and other front-line workers as part of the Expert Advice Service. More specifically your function will involve the following: » Putting the service users needs first and respecting their confidentiality and privacy » Working closely with stakeholders like DHBs, police and ambulance » Following our clinical guidelines and using clinical support software » Giving advice that respects cultural needs and demonstrates cultural consciousness » Escalating issues and referring calls to other staff or health service providers where required » Working as part of the wider Earlier Mental Health Response team across New Zealand About you – Pehea koe Qualifications and practice: » Registered professional with current New Zealand practising certificate ideally with a post graduate certificate with no limitations in working in mental health » Minimum three to five years’ practice working in an Acute Mental Health setting i.e., Crisis team, liaison Psychiatry, In-patient Mental Health or Triage team » practice of delivering mental health triage and communicating plans » practice in undertaking risk assessments and formulating safe, clear risk management plans located on collaboration with the client Skills and competence: » Able to build rapport with callers and deliver a recovery orientated, person centred approach to working with people in distress » Utilises collaborative support planning and promotion of the caller living as autonomously as possible in the community » Sound clinical judgement in the assessment and management of suicide and other risk » practice in the use of recognised therapeutic models and intervention strategies » capability to effectively deliver triage, assessment, and interventions, create support plans, provide referrals and follow up via the telephone » High level oral and written skills for communicating with service users, family/whanau, team members and other services such as DHB, police and ambulance » Good level of Information technology and telecommunication skills, capability to use and navigate multiple health applications quickly and effectively and access to high-speed internet at home » capability to effectively navigate the health sector and complete referrals to DHB, NGO and Primary Care services » Connecting in with our priority communities is essential and a high degree of cultural consciousness and empathy is required. Korero M?ori or talanoa in Pasifika languages is also highly desirable About us – Ko wai hoki Whakarongorau Aotearoa are privileged to provide the people of Aotearoa with professional, quality advice, support and information across a range of health and mental health services (including Healthline, the COVID-19 Healthline, Quitline and 1737). We do this 24 hours a day, seven days a week across seven digital channels – a free digital virtual support network. We manage inbound and outbound call centres in Auckland, Wellington and Christchurch as well as remote teams working from their homes across the country. It’s a fresh, connected approach to healthcare that helps millions of people across the country. Whakarongorau Aotearoa’s head-office is in Auckland. Our culture Our culture is one of inclusion, and our staff are passionate people, each driven to contribute to better health results for the people of Aotearoa – especially our most vulnerable communities. They are from diverse cultural backgrounds, and our organisation is focused on hiring kaimahi who live and work in the communities they serve – an capability to connect with staff from a wide array of backgrounds is essential. Whakarongorau Aotearoa staff work collaboratively, improving the health of our communities with a focus on quality, personal leadership abilities and accountcapability in their work with external stakeholders, their partners, communities and with each other. Our values – ? T?tou Uara Our ambition is to virtually support people of Aotearoa New Zealand to stay well and connect them seamlessly with care when they need it. Our values underpin all we do, and how we do it: » Do the right thing – Mahia te mea tika » Motivated by quality – Hihiri e te kounga » Passion for better – Ng?kau nui ki te pai ake » Shoulder to shoulder – Pokohiwi ki Pokohiwi Whakarongorau Aotearoa celebrates the success of our staff and is continually looking for ways to strengthen and improve our service. You can also look forward to being part of a growing and well-respected national organisation that celebrates success. How to submit the application:For more information and to apply online, click 'Apply Now'Skills:
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