Job details |
||||||||||||||||||||||||||
|
Job Offer: Service Co-ordinator – National Bowel Screening Programme:HainesAttractJob description:Job DescriptionKia ora and thank you for taking the time to apply for the position of Service Co-ordinator.this function is the following: » Permanent position » Competitive market income » Call Centre: Wellington located » Fun and supportive team culture Atu mo te mahi – About the function Every year, more than 3000 New Zealanders are diagnosed with bowel cancer and more than 1200 die from it. M?ori and Pasifika people are more likely than other groups to die from bowel cancer, partly because they are more likely to be diagnosed at an advanced stage. The National Bowel Screening Programme is free for people aged 60 to 74 years. Information technology aims to save lives by finding bowel cancer at an early stage when Information technology can often be prosperously treated. This is your chance to be part of a bowel screening programme aiming to help reduce inequities through early diagnosis and treatment. As a Service Co-ordinator you’ll be handling calls to answer questions and encourage people to take part in the programme and entering data into the database. Our call centres operate on rostered shifts Monday to Friday (8am – 6pm) Pehea koe – About you You will have the have the following: » The capability to converse in Te Reo M?ori or a Pasifika language would be highly regarded but is not essential » Cultural knowledge including that of Te Ao M?ori and the capability to connect with people over the telephone » Passion for customer service excellence and confident using a database » capability to analyse information before communicating this to a participant on the telephone » Attention to detail, able to write clearly and concisely » Positive attitude, flexible approach and capability to multi-task » A sense of humour, energy and resilience What we can provide Working in a collaborative team, you’ll have all the support you need with continuing guidance and coaching along the way. You can also look forward to the following: » Being part of a growing and well-respected national organisation » An awesome wh?nau environment » A culture that celebrates success » A supportive and practiced management team » Professional development opportunities Ko wai hoki – About us Whakarongorau Aotearoa has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. Our 12 clinical teams and support services are located across contact centres in Auckland, Wellington, Christchurch, and from their homes across Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need. Through our 30+ services we connected with over 950,000 people last year (to 30 June 2021). We use our healthy imagination to deal with big problems by knowledge the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up. ? t?tou uara – Our values Our values underpin all we do, and how we do it. We are seeking for people who align naturally with these values and will champion them: » Mahia te mea tika – Do the right thing » Hihiri e te kounga – Motivated by quality » Ng?kau nui ki te pai ake – Passion for better » Pokohiwi ki Pokohiwi – Shoulder to shoulder To tatou tikanga – Our culture Our staff are passionate people, each driven to contribute to better health results, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve. Whakarongorau Aotearoa’s commitment to knowledge and improving mana taurite (equal status) starts with the knowledge of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa. To ensure we are as connected and as engaged as we can be with the people we help, nearly 20% of our workforce identify as M?ori and 22% as Pasifika. How to submit the application:Visit our website to apply.Skills:
|
||||||||||||||||||||||||||
|