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Offer: Receptionist:Job description:ReceptionistPayment: Paid Position ($25-28)Job location: Russell Region: Northland & Bay of Islands practice: Limited practice Necessary Listing Added: 18/09/2022 Hotel Receptionist The Duke of Marlborough Hotel in Russell is seeking a customer service super star in our Reception Team. The Duke of Marlborough Hotel is an award-winning destination venue located directly on the waterfront in beautiful Russell. Steeped in history and intrigue, this majestic building has been refreshing rascals and reprobates since 1827. The Duke is the perfect environment for developing professionals looking to take the next step. The Hotel Receptionist is responsible for reception tasks with a particular focus on the customer and the customer practice, including ensuring the customer has everything necessary to enjoy their stay at the hotel. The hotel receptionist serves as the first point of contact for all guests at our hotel and as such, the ideal candidate should be friendly, valuable and expertiseable. Your main responsibilities will be checking in and out customers, making and taking bookings in the hotel and restaurant and above all, providing excellent customer service for guests and customers at the Duke . You will be a part of a small but perfectly formed team covering mainly afternoon/evening shifts five days a week which will include weekend work. There is great room for growth and development for the prosperous applicant. Your tasks may include: · Greet all guests and assist them with check-in and check-out · Maintain a positive attitude and friend demeanour · Respond to all guest questions and requests · Answer and forward phone calls and emails · Manager guest bookings and reservations · Keep a tidy and orderly workspace · Assist with administrative and clerical tasks as needed · Assist owners and other departments when needed The following personal attributes are a must for this function: · Good communication expertise · Excellent customer service · Good time management expertise · Positive and friendly manner · Honest and reliable · Be able to work as part of a team Our team plays hard but works hard too, and we're looking for proactive people who can provide outstanding service and have fun at the same time. Fixed term or permanent function. Check us out www.theduke.co.nz or find us on Insta https://www.instagram.com/dukeofmarlborough/ If this sounds like you, please APPLY by emailing your CV and cover letter to [email protected] Skills:
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