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Offer: Temporary Student Support Staff:University of AucklandJob description:Job DescriptionThe University of Auckland is New Zealand's leading university, with a turnover of $1.1bn, including research revenue of over $200m generated across eight diverse faculties and two research institutes. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ's largest employers.The OpportunityWe are seeking for candidates to submit their expression of interest to register in our Temp Pool fortemporary Student Support functions across the University.The length of agreementcould be for 4 weeks or a couple of months in length with both full and part-time hours, depending on the reason for the temp request. Dependent on the function, tasks of a temp can include: » Respond to queries both internally and externally » Support Postgraduate and International students » Provide specific assistance to students studying in New Zealand and remotely » Provide wellbeing, pastoral care and learning support » Help identify students at risk as well as high achieving students » Assist with student enrolment, visa enquires » Assist in creating, implementing, and reviewing support plans » Handle and ensure that complaints and referrals are dealt with in a confidential, sensitive, and appropriate manner » Assist in planning and effectively undertaking responsive student recruitment activities (expos, and other events); » Assist Student Support team with administration tasks QualificationsHe k?rero m?u | About youOur ideal candidate understands what a student needs and has the energy to locate the right contact, department, or guidance material that will help them do what they have set out to do. We are seeking for someone who is/has : » adaptable, confident, friendly, and engaging » practice in the delivery of academic and pastoral support » practice working in an environment requiring high levels of customer service delivery » practice and knowledge of equity issues in New Zealand » practice using multiple systems, like Moodle » practice with timetabling and scheduling will be a plus » demonstrated problem-solving capability » practice working with several key stakeholders » strong written and verbal communication expertise » demonstrated capability to maintain high ethical standards and commitment to confidentiality » highly developed interpersonal expertise including the capability to deal with sensitive matters » availcapability for meetings in person and via video calls If you are available immediately and possess the expertise and practice, please send your CV in MS Word format complete with a cover letter indicating your preference for full-time or part-time hours. Additional InformationEquityThe University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity results for staff and students in a safe, inclusive and equitable environment. For more information on services for M?ori, Pacific, women, LGBTQITakat?pui+, people with disabilities, parenting support, flexible work and other equity issues go towww.equity.auckland.ac.nz How to submit the application:In order to apply you will first need to register with the University by completing an online user profile via their website. APPLY NOW by clickingHEREto register with the University's website.Please combine your cover letter and CV as one document when submitting your application.To prosperously download the full Job Description you should ensure you have pop-up blocker disabled and file downloads enabled (in Internet Explorer enabling file downloads is done by navigating to Tools > Internet Options > Security > Custom Level and select radio button to enable File Downloads).If you are experiencing difficulty in any aspect of the application process or if you do not receive a confirmation email that you have applied for a function, Contact Us byrecruitment@auckland.ac.nzor Phone 09 923 1115.Skills:
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