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Job Offer: Desktop Support Technician:Job description:
Desktop Support TechnicianJob location:Bay of Plenty Tauranga Work Type: Permanent » » » »IT service provider; cloud located hosting + additional services »Tauranga located offices with a great team, culture and flexibility »income $50-$70k - Quarterly performance-located bonus The Company I’m working with a great local Tauranga Information technology business who are a leading Information technology service provider of web hosting, cloud servers, anti-spam, and business grade email hosting. The function You’ll provide level 1 and 2 technical support for all business customers, and provide the top-notch support for hardware and software issues. • Provide support for hosted services in operation • Build, configure, support and maintain PCs • Ensure systems are properly maintained and ungraded, including anti-virus, back-ups, imaging and patching • Provide remote and onsite end user support • answer incoming calls and email and action and transfer or log jobs immediately • Plan and prioritise your workload recording actions in the CRM. Benefits • Quarterly performance incentives • function-located training • flexible hours expertise & practice • Competent customer service expertise - previous call centre/IT helpdesk practice is essential • Strong problem-solving expertise • Natural confidence to take control and pick up new systems quickly • Positive can-do attitude • A bit of Information technology expertise is key – we can teach you the rest. If this sounds like you, send your CV to Calvin Ellis by clicking Apply now. Reference Number: 59442 Contact info: Calvin Ellis Profession: I.T. & T > Helpdesk & Support Employer : Kinetic Recruitment Date Published: 10/02/2023 10:00:00 AM www.kinetic.co.nz Job location: Bay of Plenty Tauranga Work Type: Permanent » » » »IT service provider; cloud located hosting + additional services »Tauranga located offices with a great team, culture and flexibility »income $50-$70k - Quarterly performance-located bonus The Company I’m working with a great local Tauranga Information technology business who are a leading Information technology service provider of web hosting, cloud servers, anti-spam, and business grade email hosting. The function You’ll provide level 1 and 2 technical support for all business customers, and provide the top-notch support for hardware and software issues. • Provide support for hosted services in operation • Build, configure, support and maintain PCs • Ensure systems are properly maintained and ungraded, including anti-virus, back-ups, imaging and patching • Provide remote and onsite end user support • answer incoming calls and email and action and transfer or log jobs immediately • Plan and prioritise your workload recording actions in the CRM. Benefits • Quarterly performance incentives • function-located training • flexible hours expertise & practice • Competent customer service expertise - previous call centre/IT helpdesk practice is essential • Strong problem-solving expertise • Natural confidence to take control and pick up new systems quickly • Positive can-do attitude • A bit of Information technology expertise is key – we can teach you the rest. If this sounds like you, send your CV to Calvin Ellis by clicking Apply now. Reference Number: 59442 Contact info: Calvin Ellis Profession: I.T. & T > Helpdesk & Support Employer : Kinetic Recruitment Date Published: 10/02/2023 10:00:00 AM Skills:
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