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Senior Support agent:MinEducationJob description:Job Description» Senior Support agent» Permanent » Palmerston North Help shape the future of education He mea tarai e matou te matauranga kia rangatira ai, kia mana taurite ai ona huanga. We work to shape an education system that delivers equitable and excellent results. Our organisation is made up of talented and committed people around Aotearoa, from a wide variety of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our akonga in our education system. Te Tahuhu o te Matauranga recognises the partnership founded under Te Tiriti o Waitangi between Maori and the Crown. We are committed to having Te Tiriti o Waitangi at the forefront of our work for and with Maori students, their whanau, hapu and iwi. Mo tenei turanga – About this function Reporting to the Business Support Manager and as part of the Business Support team, you will never have two days that are the same. Use your exceptional administration and customer service expertise to support the Te Mahau team to make a real difference in children and young people’s lives. Bring your positive and collaborative expertise to enrich our Business Support team. Bring your desire to lgain and challenge the status quo to enhance our support services. Please review the position description by copying and pasting this link into your browser: https://expressonline.haineslink.co.nz/pdfs/760394_Other.pdf We also offer: » flexible working arrangements where everyone feels valued and supported » a range of employee network groups » an inclusive environment that encourages your personal cultural competency journey » development and learning, including mentorship programmes and internal secondments » wellness initiatives to support your overall health and wellbeing. Mohou ake – About you To be prosperous in this function you will have: » excellent customer service expertise and frontline practice » previous administration practice » a collaborative and positive team approach » a professional telephone manner » intermediate to advanced Microsoft suite expertise » proven time management expertise » attention to detail » capability to work well under pressure » flexibility and a desire to learn » a positive can-do attitude » the capability to understand and apply the principles of Te Tiriti o Waitangi and tangatawhenuatanga » a full New Zealand driver’s licence. Matau ropu ake – About our ministry, group, and team At Te Tahuhu o te Matauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to akonga and whanau. To better deliver on this, we are currently undergoing an organisational design change. The transition phase to improve the way we deliver our purpose will be complete in 2023. For additional information on the changes we are embarking on, please visithttps://www.education.govt.nz/our-work/changes-in-education/establishm ent-of-te-mahau-within-a-redesigned-te-tahuhu-o-te-matauranga-ministry-of-ed ucation/ Kua rite koe mo tenei mahi? – Are you ready to make a difference? We are committed to reflecting the diverse communities we serve, and welcome applications from people of all backgrounds, orientations, and identities. If this opportunity interests you, please submit your cover letter and CV by using the ‘apply’ button below. In your cover letter we’d like to know about you, your values, your whakapapa or anything you’d like to share about your cultural identity. We’re keen to know your motivations, strengths, transferable expertise, and the diverse perspectives you will bring to the function. You are also welcome to reach out to Wendy Cutler, Business Support Manager for more information at 0272 186 195 or wendy.cutler@education.govt.nz Applications close on Sunday, 23 April 2023. We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know. How to submit the application:https://jobs.education.govt.nz/jobtools/jncustomsearch.viewFul lSingle?in_organid=17584&in_jnCounter=225557753&in_jobDate=All&i n_searchbox=YES&in_summary=S&in_site=CareersSiteSkills:
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