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Job Offer: 1001162 Team Leader – Life and Identity Services:Department of Internal Affairs - Te Tari TaiwhenuaJob description:Job DescriptionType: PermanentHours: Full time Job location: Wellington Business Group: Services and Access Branch: K?wai ki te Iwi / Service Delivery and Operations income: $72,060 – $96,861 K?wai ki te Iwi – Service Delivery and Operations (SDO)is one of DIA’s most public facing branches, providing customers with a wide variety of services, products, and advice. K?wai ki te Iwi is DIA’s largest branch and is responsible for Identity and Passport Services, Births, Deaths and Marriages, Citizenship, Charities Services, Authentications, Translations, Digital Transformation and Community Operations – DIA’s network of community development and funding. We are recruiting Team Leaders to join our Services and Access teams in Wellington. These functions will be working across our Night Team. Due to the nature of these functions working during the evenings we require candidates who can commit to working 12.30pm - 9.00pm all over the week. The Team Leader function provides leadership abilities and day-to-day coaching, development, and management of a team, ensuring they have the appropriate expertise and knowledge to consistently deliver efficient, effective, and high-quality services to the people of New Zealand. Our Team Leaders also work with their peers and leadership abilities to contribute, support and implement organisational development and change initiatives to help us achieve our business goals and objectives. About you You will draw on your practice as a people leader to motivate and develop your team, instilling a culture of customer-focused thinking and operating. Under your leadership abilities, your staff will have clear expectations of their responsibilities and will feel well supported in their functions. In addition, you will bring: » Demonstrated practice developing and leading high-performance teams to deliver customer-centric services » The capability to develop a strong knowledge of the applicable legislative and policy frameworks as required for the function » A strong knowledge of the leadership abilities behaviours that foster highly engaged teams » Proven practice managing the delivery of high work volumes in a complex service delivery environment » Excellent relationship management and communication expertise. » New Zealand Citizenship is a requirement for this function. We work to make New Zealand better for New Zealanders through our outcome areas: » People can easily access the services and information they need » Iwi, hap? and communities across New Zealand are safe, resilient and thriving » People’s sense of belonging and collective memory builds an inclusive New Zealand » New Zealand is a well-functioning democracy across central and local government » Oranga hap?, iwi and M?ori is improved through an enduring, equitable and positive M?ori-Crown partnership We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business results. We are committed to creating a workplace where all employees have equal access. If you want a job where the work you do matters to New Zealand, we would like to hear from you. Applications close:5pm, Tuesday 19th September 2023 For more information Contact Us by:Chris Toms atChristopher.Toms@dia.govt.nz Listing descriptionTo review the full job description, pleaseclick here.If you are unable to follow the link, please review the full job description on our careers website. How to submit the application:To apply please visit the DIA careers pageSkills:
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