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Offer: Customer Service Manager:Job description:
Customer Service ManagerJob location:Auckland Auckland Central Work Type: Permanent » » » »Excellent company reputation; fun, enthusiastic and vibrant culture; onsite Gym! »Step up from team lead or bring your management practice, lead and influence »Lead a small and prosperous customer service team of 10 About the Employer : This company is a prosperous and thriving fleet business located conveniently in the City Fringe area. As you walk into the office you’ll be surrounded by warm, buzzing and positive people who love what they do, and most importantly, enjoy and respect the people they work with. About the Position: You might be in a team leader position within a customer service team looking for a step up or you may already have a wealth of Customer Service Management practice up your sleeve. You’ll be responsible for analysing, improving and developing the Customer Service processes and customer practice strategy across the business and inspiring your team to work at optimum output. You will have 7-10 direct reports and you’ll be a natural when Information technology comes to motivating, leading and developing a team of individuals to execute at their best. You’ll be an expert communicator ensuring your team are given the nurturing, tools and support in order to flourish and excel within their functions. You will be able to contact across all levels – meaning you’re able to put together ideas and pitch process changes forward to the senior leadership abilities team. The ideal candidate will have: » Proven working practice as a Customer Service Manager, Team Leader in the fleet and/or financial services industry » practice in providing customer service support and developing a diverse team » Excellent expertise of leadership abilities methods and techniques » Working expertise of customer service software, data bases and tools » consciousness of industry’s latest technology trends and applications » capability to think strategically and to lead » Strong client-facing and communication expertise » Advanced troubleshooting and multi-tasking expertise If you’re looking to take a step into a company at the top of their industry, within a thriving industry with a fun and dynamic team, hit APPLY NOW to Laura Cooper. Reference Number: 54389 Contact info: Laura Cooper Profession: Call Centre & Customer Service > Operations & Management Employer : Kinetic Recruitment Date Published: 19/03/2021 2:17:00 PM www.kinetic.co.nz Job location: Auckland Auckland Central Work Type: Permanent » » » »Excellent company reputation; fun, enthusiastic and vibrant culture; onsite Gym! »Step up from team lead or bring your management practice, lead and influence »Lead a small and prosperous customer service team of 10 About the Employer : This company is a prosperous and thriving fleet business located conveniently in the City Fringe area. As you walk into the office you’ll be surrounded by warm, buzzing and positive people who love what they do, and most importantly, enjoy and respect the people they work with. About the Position: You might be in a team leader position within a customer service team looking for a step up or you may already have a wealth of Customer Service Management practice up your sleeve. You’ll be responsible for analysing, improving and developing the Customer Service processes and customer practice strategy across the business and inspiring your team to work at optimum output. You will have 7-10 direct reports and you’ll be a natural when Information technology comes to motivating, leading and developing a team of individuals to execute at their best. You’ll be an expert communicator ensuring your team are given the nurturing, tools and support in order to flourish and excel within their functions. You will be able to contact across all levels – meaning you’re able to put together ideas and pitch process changes forward to the senior leadership abilities team. The ideal candidate will have: » Proven working practice as a Customer Service Manager, Team Leader in the fleet and/or financial services industry » practice in providing customer service support and developing a diverse team » Excellent expertise of leadership abilities methods and techniques » Working expertise of customer service software, data bases and tools » consciousness of industry’s latest technology trends and applications » capability to think strategically and to lead » Strong client-facing and communication expertise » Advanced troubleshooting and multi-tasking expertise If you’re looking to take a step into a company at the top of their industry, within a thriving industry with a fun and dynamic team, hit APPLY NOW to Laura Cooper. Reference Number: 54389 Contact info: Laura Cooper Profession: Call Centre & Customer Service > Operations & Management Employer : Kinetic Recruitment Date Published: 19/03/2021 2:17:00 PM Skills:
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