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Offer: Head of Survivor Accounts:HainesAttractJob description:Job Description» Fixed-term or secondment opportunity until January 2023 with potential for extension» Wellington or Auckland located Our values are: Aroha, Transparency, Fairness and Balance Independence and Determination. The Abuse in Care Royal Commission of Inquiry places Survivors at the heart of its mahi. The Commission has recently re-aligned its organisational structure to ensure Information technology can deliver its large work programme leading towards delivering our final report to the Governor-General in June 2023. As a result of this restructure, there are a number of new employment opportunities that have been created across the organisation. We are currently seeking a Head of Survivor Accounts to join our organisation to be responsible for the management of processes and policies and will lead teams to triage and support survivors through the testimony and hearing processes. The teams will interact directly with survivors whilst they tell their stories, which will then be recorded, analysed and reviewed. This is your opportunity to part of an organisation that is passionate about making a difference. Our vision is to transform the way we, as a nation, care for children, young people and vulnerable adults in State and faith-located care. As the Head of Survivor Accounts, some key areas of responsibility include the following: » Ensuring Survivors are managed appropriately and with empathy in their dealing with the Commission » Be accountable for the Contact and Support Centre, all private sessions and hearings and wellness for Survivors expertise and practices: The key expertise and practice We are seeking for include (but not limited to) the following: » practice in leading high performing teams and providing exceptional culture development and team performance » An knowledge of and empathy for survivors and the difficulties they face in telling of their trauma, whilst maintaining a neutral and supportive stance » Significant practice in leadership abilities within both corporate and community environments. Cultural sensitivity, incorporating M?ori Tikanga » An knowledge of the psychology of trauma survivors. » Proven capability to establish protocols, procedures, processes and systems » An knowledge of the legal requirements around collection and presentation of information that may be used in a legal environment » Sound analytical expertise About us The Royal Commission is investigating the abuse and neglect of people in State and faith-located institutions between 1950 and 1999. We will make recommendations to the Governor-General in 2023 on how New Zealand can better care for children, young people and vulnerable adults. We celebrate and value diversity of thought, practice and expertise in our workplace. We welcome enquiries from all people, including all ethnicities (M?ori, Pacific People and ethnic communities), LGBTQIA+ and disabled communities. We look for talented and unique people. Everyone is welcome – we are committed to the principles of Te Tiriti o Waitangi, including diversity in age, gender identity, race, ethnicity, sexual orientation, physical or mental capability, religious or ethical beliefs, political opinion or union affiliation and perspective. We want all employees to have access to equal employment opportunities, and we are committed to make our environment accessible, including facilities, information and IT. Our employees feel empowered to share their practice and ideas. We want everyone, from any background, to be able to do their best work and be encouraged to bring their whole selves to the job. We welcome applications from disabled people, including people with mental, psychological, or social disabilities, and we can make reasonable accommodations. Your work life balance is important to us, and we offer flexible working arrangements. We approach our work respectfully, learning quickly and improving constantly. For more information on the Royal Commission please see our website www.abuseincare.org.nz How to submit the application:Please submit your CV, application form, and a cover letter torecruitment@abuseincare.org.nz Please specify which function you are applying for in your cover letter. CLICK HEREfor a copy of the application form. Applications close: 11:59pm Thursday, 14 October 2021 For more information, or for assistance in applying, Contact Us by Recruitment@abuseincare.org.nzSkills:
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