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Job Opportunity: Provider Monitoring Manager:ACC_hainesJob description:Job Description» Join an organisation that will grow and support your career» Opportunity to be involved in governance and service improvement » Permanent function located in Wellington Our purpose at ACC is to improve lives every day. We put our customers first, showing manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there. The Provider Monitoring Manager sits within the Operational Performance and Intelligence (OP&I) Business unit. They work closely with other areas of ACC to build strong relationships with our treatment and rehabilitation providers and improve performance to ensure better results for our clients. We have a great opportunity for a dynamic leader to join us and manage our Provider Monitoring team. The team has a key function in shaping service commissioning by providing insights and recommendations from service reviews and managing escalated provider issues. The Provider Monitoring Manager provides leadership abilities to a small team of Performance Reviewers and Performance Monitoring Analysts. They are responsible for the following: » Developing an annual monitoring plan aligned with commissioning cycles and Operations business plans and priorities » Supporting the team in undertaking proactive post implementation service reviews and reactive reviews as required » Providing leadership abilities and oversight of provider issues, including leading the Provider Issues Management Group and attending the Provider Risk of Harm and Provider Performance Governance Groups » Developing and leading performance and feedback reports, performance thresholds, processes, and standards » Working across the organisation with teams that support provider issues management and working externally with Regulatory Authorities and professional bodies around provider performance What We are seeking for from you to be prosperous in this function: » A strong working expertise of the health sector and practice of managing performance » Skills and practice as a people manager of a team with high levels of employee engagement and a reputation for prosperously delivering against expectations » skills in service analysis, evaluation and improvement » An capability to work strategically and influence internal and external stakeholders to improve results » A professional approach, sound judgement, and effective communication skills » A significant tertiary qualification in health or a related discipline is desirable » practice in leadership abilities, contract management, procurement and health related business management an advantage Benefits of working at ACC: » Competitive income $111k – $144k with a generous 9% superannuation contribution » Supportive leader who cares about your career development and progression within a dynamic organisation » The opportunity to contribute to the development and delivery of ACC's Health Sector Strategy We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a discapability or who have additional mental health needs. Information technology is important to us that people are free to be themselves at work. Here are some ways we encourage that: » Employee networks to support our colleagues from diverse backgrounds » The option to explore flexible working that suits your needs and ours » Development opportunities in te reo Maori me nga tikanga How to submit the application:Applications will run through to Wednesday, 26 January 2022. Applications can only be accepted when submitted through our ACC career website.Please attach your cover letter telling us why you would be a great fit and what strengths you would bring to the function. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email Nadine.o'donnell@acc.co.nzSkills:
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