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Job Offer: Digital Service Designer:Maori Pacific JobsJob description:Job DescriptionThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, wh?nau and communities. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling M?ori, wh?nau, hap?, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. Digital Service Designer This is an opportunity for someone who is practiced as a Digital Services Designer / UX Designer, who has a background in developing the UX strategy and designs for external and internal websites, to work alongside our Digital Communications team and internal web development team to fundamentally change the practice for our clients and staff. About the function MSD is about to embark on a journey of re-imagining and re-platforming its external websites, intranet and front-line expertise bases. We are seeking for a Digital Services Designer who is customer-practice focused and able to work and guide our digital communications teams and IST delivery teams in delivering a new practice. We'll need you to think big and help shape the future, as well as be comfortable to focus on short-term tactical pieces of work, and sometimes chip in to help the team on some of the simpler items such as email design. We are just at the start of our journey, so you'll need to be pro-active to develop relationships across the organisation, work with our Business Analysts to elicit requirements to inform your designs and wireframes, to help us start on the right track and build wisely for the future. Key Job responsibilities: » Define the website's UX research, user testing and customer practice research and measurement requirements. » Create a UX strategy, aligning user research, user testing and customer practice measurement activities to inform decision making and action. » Ownership of all UI and UE for MSDs core external and internal websites as well as expertise bases. » Illustrate design ideas using storyboards, process flows and sitemaps. » Develop UI mock-ups and prototypes that clearly illustrate how the sites function and look like. » Create and continuously improve MSD's design templates located on branding and government digital standards. » Collaboration with the product and development team to design new features and functionality. » Work closely with our Customer practice team, Service Designers, and UX Designers within IST to develop a cohesive practice across MSD's services and systems. » Provide advice on prioritisation to the Business and Technology Product Owners located on Customer Insights and practice. » This transformational environment can be both dynamic and challenging, therefore We are seeking for highly skilled professionals who: » Thrive in the fast-paced, changing nature of our work. » Wholeheartedly embrace the Agile way of working and model the right behaviour for your peers and colleagues. » Pragmatic approach to the task at hand and able to collaborate and deliver continuous improvement. » Have demonstrated practice of self-managing and prioritising your work » Strong relationship, collaboration and stakeholder management expertise. » Are flexible and willing to take on any challenge. » Are a good problem solver/trouble-shooter. » Are good at articulating information and writing documentation. This transformational environment can be both dynamic and challenging, therefore We are seeking for highly skilled professionals who: » Thrive in the fast-paced, changing nature of our work. » Wholeheartedly embrace the Agile way of working and model the right behaviour for your peers and colleagues. » Pragmatic approach to the task at hand and able to collaborate and deliver continuous improvement. » Have demonstrated practice of self-managing and prioritising your work. » Strong relationship, collaboration and stakeholder management expertise. » Are flexible and willing to take on any challenge. » Are a good problem solver/trouble-shooter. » Are good at articulating information and writing documentation. income range: $91,341.00 – $111,639.00 Why work for us? » Do you want to be part of the biggest inhouse Information technology shop in the country? Working in an Agile environment we are continuing our journey and are actively promoting agility right all over the Ministry of Social Development. » To enable the Ministry to better help New Zealanders who need our support, we are experiencing rapid growth in our Information technology area to ensure solutions can be delivered to our front line and our clients quickly. » Sense of fulfilment and purpose in a values-driven organisation. Everything we do aims to positively improve the wellbeing of the people in our communities. Position Description: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-people-and-c apcapability/information-technology/ux-ui-designer-dec-2021.docx Please note, shortlisting may start prior to the closing date. How to submit the application: To apply, click the ‘Apply Now’ button to upload your CV, cover letter and complete the online application form. Note: Your cover letter will be a key part of our assessment process, so please highlight how your practice relates to the competencies listed in the position description. All applications must be made online. If this is not possible or if you have any queries, Contact Us by us at jobs@msd.govt.nz Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate. Closing date: Sunday the 9th January 2022 Joining us Joining MSD means being part of a wh?nau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with M?ori, Hap?, Iwi and communities to realise their own potential and aspirations. If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process. MSD is currently considering a vaccination policy which may form part of requirements for employment. If agreed this would take effect from 16 December 2021. How to submit the application:APPLY HERE. Closing date: Sunday the 9th January 2022.Skills:
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