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Customer Service Rep:Adecco Personnel LimitedJob description:Customer Service Rep - Call Centre & Customer Service
Customer Service RepLocation ChristchurchCanterbury Job type Full Time Salary 53350 to 53350 Category Call Centre & Customer Service > Call Centre Operator » Competitive Salary » Health & Wellbeing Benefits » WFH Two Days a Week Work for a diverse group of people who are all about putting the customer at the centre. The energy sector is transforming fast and this is your chance to join and be part of an exciting transformation that is having an impact on our society, our environment and our future. About the role: The Customer Excellence team is all about delivering an excellent customer experience for the retail customers and field service partners. You will be the key contact for both. Other key areas of responsibilities include: » Responding to general enquiries received via phone or email promptly and efficiently with excellent customer service with a focus on first call resolution. » Managing service requests end to end » Identify areas for continuous improvement » Work within set standards and processes to ensure Vector meets its compliance requirements » Liaise with the relevant parts of the business and service providers to investigate and resolve complaints promptly You'll need the following: » Previous experience in a customer service call centre environment » Be a great team player who thrives in a busy and collaborative environment » Customer issue management and resolution experience. » Good level of Excel knowledge » Attention to detail and accuracy in processing documentation What's on offer: » Competitive salary » A range of health & wellbeing benefits including a yearly wellbeing grant » Opportunity to WFH two days a week If this sounds like you then apply today! Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200105054_166752525302439 Contact Details Katherine Smith Date Posted 4/11/2022 12:28:00 PM Skills:
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