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Customer Operations Specialist:Adecco Personnel LimitedJob description:Customer Operations Specialist - Call Centre & Customer Service
Customer Operations SpecialistLocation All AucklandAuckland Job type Full Time Salary to Category Call Centre & Customer Service > Customer Service » Office location: Greenlane, Auckland » Working flexibility options after training » 6-month fixed-term contract, potential to go perm Our client is an international corporation in learning & development, workplace wellbeing and education based in New Zealand. They are looking for a customer operations specialist to deal with calls from students & organizations. The location is based in Greenlane, Auckland; However, offers working flexibility after the full training course. The contract is a 6-month fixed term and potentially is a perm role depending on performance ABOUT THE ROLE » Onboard and enrol trainees ensuring each trainee is setup correctly and is sent the necessary information as part of their qualification journey. » Proactively keep our customers and relevant internal teams updated and informed on any changes that may affect them. » Deliver excellent customer service by responding to queries in a timely manner, taking ownership of issues that may arise and ensuring successful resolutions together with quality assurance requirements of the business is met. » Ensure all information is entered accurately into our systems and all processes are adhered to and complied with. SKILLS & EXPERIENCES » Familiarity with Microsoft office suite. » Good computer and data entry skills. » Excellent communication skills; written, verbal and phone based. » Problem solving skills. » Excellent accuracy and attention to detail. » Someone who enjoys learning new things, flexible to changes and would like to be part of a supportive team. THE BENEFITS » No weekend work » Heaps of learning and development offers because that's what we do » Fresh fruit delivered to the office and awesome coffee machines APPLY NOW and contact Binh via bnguyen@adecco.co.nz for details! Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200110157_167642091626987 Contact Details Binh Nguyen Date Posted 15/02/2023 11:29:00 AM Skills:
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