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Customer Service agent:Job description:
Customer Service agentJob location:Auckland Rodney & North Shore Work Type: Permanent » » » »Excellent opportunity to work autonomously and own your function »great leadership abilities style; work with an amazing team; plenty of onsite parking »Bring your passion for all things food! reliable industry, generous income The Employer : This company is completely NZ owned and operated and their business is located around sourcing, importing and distributing some of the finest foods on the planet. The business culture is located around ownership, authenticity and hard work making Information technology a rare and amazing place to work. The leadership abilities style is second to none, and you’ll be surrounding yourself with a small and close-knit group of likeminded individuals who love what they do, so a genuine interest and passion for food is an absolute must! The Position: This is a function where you will be kept busy every day and have the opportunity to dip your toes into every area of the business, providing constant stimulation and enabling you to build your expertise within the industry. This Customer Service position will see you liaising with customers and clients, managing orders and accounts, as well as getting involved in managing the company website and helping out with exciting promotions and projects from time to time. practice in Debtor Management is a must. This is a Monday-Friday 8:30-5:00pm position. On a day to day, you’ll be managing the below: » Liaising and assisting with all customer and client queries; via phone & email » Taking orders, processing and upselling products to customers » Receipting, allocating and reconciling order payments; processing invoices and credits » Debtor Management; managing and following up with overdue accounts » Working with Sales team on customer accounts, and taking the initiative to reactivate, upsell and reengage idle or lapsed customers. » Managing the company website; making updates to pricing and other areas » General ad-hoc customer service/admin tasks as required To be considered for this position you will: » Have excellent customer service expertise; not be afraid to upsell » Be self-motivated, autonomous and highly reliable » Have strong Debtor Management practice a MUST along with solid commercial acumen » Have the capability to OWN the ins and outs of your function » Have a good sense of humour - know when to have a laugh and enjoys working with a team who like to have a bit of fun. If you have what Information technology takes to succeed in this rare opportunity within an amazing and reliable industry, hit APPLY NOW or email laura@kinetic.co.nz. Reference Number: 54817 Contact info: Laura Cooper Profession: Call Centre & Customer Service > Customer Service Employer : Kinetic Recruitment Date Published: 19/04/2021 10:17:00 AM www.kinetic.co.nz Job location: Auckland Rodney & North Shore Work Type: Permanent » » » »Excellent opportunity to work autonomously and own your function »great leadership abilities style; work with an amazing team; plenty of onsite parking »Bring your passion for all things food! reliable industry, generous income The Employer : This company is completely NZ owned and operated and their business is located around sourcing, importing and distributing some of the finest foods on the planet. The business culture is located around ownership, authenticity and hard work making Information technology a rare and amazing place to work. The leadership abilities style is second to none, and you’ll be surrounding yourself with a small and close-knit group of likeminded individuals who love what they do, so a genuine interest and passion for food is an absolute must! The Position: This is a function where you will be kept busy every day and have the opportunity to dip your toes into every area of the business, providing constant stimulation and enabling you to build your expertise within the industry. This Customer Service position will see you liaising with customers and clients, managing orders and accounts, as well as getting involved in managing the company website and helping out with exciting promotions and projects from time to time. practice in Debtor Management is a must. This is a Monday-Friday 8:30-5:00pm position. On a day to day, you’ll be managing the below: » Liaising and assisting with all customer and client queries; via phone & email » Taking orders, processing and upselling products to customers » Receipting, allocating and reconciling order payments; processing invoices and credits » Debtor Management; managing and following up with overdue accounts » Working with Sales team on customer accounts, and taking the initiative to reactivate, upsell and reengage idle or lapsed customers. » Managing the company website; making updates to pricing and other areas » General ad-hoc customer service/admin tasks as required To be considered for this position you will: » Have excellent customer service expertise; not be afraid to upsell » Be self-motivated, autonomous and highly reliable » Have strong Debtor Management practice a MUST along with solid commercial acumen » Have the capability to OWN the ins and outs of your function » Have a good sense of humour - know when to have a laugh and enjoys working with a team who like to have a bit of fun. If you have what Information technology takes to succeed in this rare opportunity within an amazing and reliable industry, hit APPLY NOW or email laura@kinetic.co.nz. Reference Number: 54817 Contact info: Laura Cooper Profession: Call Centre & Customer Service > Customer Service Employer : Kinetic Recruitment Date Published: 19/04/2021 10:17:00 AM Skills:
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