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Job Offer: Customer Service/Estimating Team Lead:Job description:
Customer Service/Estimating Team LeadJob location:Auckland Auckland Central Work Type: Permanent » » » • Generous income – up to $85k depending on industry practice. Free parking! • Tight knit team, feel valued. prosperous engineering business, bring your technical mindset • Add value through your passion for leadership abilities and mentor a small down to earth team About the Company This is a small but rapidly growing, lucrative Kiwi owned family business with three branches across the country, having been operating since the ‘80s. Hard work, innovation and expertise has been at the heart of what they do and attributes to their current growth. This company supplies engineering services and manufacturers engineering products that are distributed across New Zealand businesses and are a proud supporter of the New Zealand community sponsoring events such as the Speedway and causes such as NZ Search and Rescue Helicopters. A warm, relaxed and authentic working environment. About the function This is a very central function to the business as you will be the ‘go between’ for the customers, the support team, production team, and the warehousing staff. You will be working closely with the Regional Manager and Technical Manager to achieve sales and ensure customers are receiving top quality service, timely quoting on product and sound advice on offerings. You will be providing Customer Service and Sales Support to customers both over the phone, via email, and face to face and you’ll ideally have come from a product located sales support function that has involved quoting, pricing, ideally having been in a Team Lead or managery function. Specific tasks may include: • Answering the phone and emails • Acting as team lead to a team of 2 others – a direct report for any questions • Weekly check ins with the other Technical Support team • superviseing everyday smooth running of support team • Acting as ‘first point of contact’ in a trade counter type environment as needs arise • Providing technical specifications and pricing • Costing up jobs; supplying quotations, estimating technical job orders • Putting in work orders to the production team • Preparing packing slips for the warehouse • Following up on quotes to achieve sales About you: • Ideally from a mechanical or engineering background or a related industry • Have an interest in mechanics or engineering • Have a high standard of Customer Service • Well-spoken with great communication • Team and customer oriented • Ideally with practice with technical sales or customer service If this sounds like you, click APPLY NOW to send a CV or call 09 366 9977 to speak with Laura Cooper Reference Number: 60256 Contact info: Laura Cooper Profession: Sales > Coordinator & Support Employer : Kinetic Recruitment Date Published: 14/04/2023 1:20:00 PM www.kinetic.co.nz Job location: Auckland Auckland Central Work Type: Permanent » » » • Generous income – up to $85k depending on industry practice. Free parking! • Tight knit team, feel valued. prosperous engineering business, bring your technical mindset • Add value through your passion for leadership abilities and mentor a small down to earth team About the Company This is a small but rapidly growing, lucrative Kiwi owned family business with three branches across the country, having been operating since the ‘80s. Hard work, innovation and expertise has been at the heart of what they do and attributes to their current growth. This company supplies engineering services and manufacturers engineering products that are distributed across New Zealand businesses and are a proud supporter of the New Zealand community sponsoring events such as the Speedway and causes such as NZ Search and Rescue Helicopters. A warm, relaxed and authentic working environment. About the function This is a very central function to the business as you will be the ‘go between’ for the customers, the support team, production team, and the warehousing staff. You will be working closely with the Regional Manager and Technical Manager to achieve sales and ensure customers are receiving top quality service, timely quoting on product and sound advice on offerings. You will be providing Customer Service and Sales Support to customers both over the phone, via email, and face to face and you’ll ideally have come from a product located sales support function that has involved quoting, pricing, ideally having been in a Team Lead or managery function. Specific tasks may include: • Answering the phone and emails • Acting as team lead to a team of 2 others – a direct report for any questions • Weekly check ins with the other Technical Support team • superviseing everyday smooth running of support team • Acting as ‘first point of contact’ in a trade counter type environment as needs arise • Providing technical specifications and pricing • Costing up jobs; supplying quotations, estimating technical job orders • Putting in work orders to the production team • Preparing packing slips for the warehouse • Following up on quotes to achieve sales About you: • Ideally from a mechanical or engineering background or a related industry • Have an interest in mechanics or engineering • Have a high standard of Customer Service • Well-spoken with great communication • Team and customer oriented • Ideally with practice with technical sales or customer service If this sounds like you, click APPLY NOW to send a CV or call 09 366 9977 to speak with Laura Cooper Reference Number: 60256 Contact info: Laura Cooper Profession: Sales > Coordinator & Support Employer : Kinetic Recruitment Date Published: 14/04/2023 1:20:00 PM Skills:
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