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Case Managers, Waikato Region – located in Hamilton:Ministry of Social DevelopmentJob description:Job DescriptionPermanent, Full Time»Varied, fast paced, interesting, complex and compensateing work. »Help solve problems and provide exceptional customer service to clients. »Competitive income and regular professional development. Case Managers play a vital function in our communities. Every day as Case Manager is different, interesting and challenging. Backed by supportive and positive team, and a great work environment you will really be able to make a difference in the lives of the people we serve. About the function As a Case Manager you'll help clients access a wide variety of tailored support. In this face-to-face function, you'll be having in-depth conversations with clients all over the day, helping to uncover opportunities for employment and financial independence where appropriate. You'll provide a range of other support such as covering housing instcapability through early intervention to secure tenancy, employment, vocational and training pathways that are aligned to individual needs. You will also work on the housing and earnings support queue and ensure that clients are supported financially and receiving their full and correct financial entitlement. You'll help clients to help navigate through changing labour markets and job opportunities, with the goal of securing sustainable employment. All of this means, that We are seeking for someone who wants to help those in need and can apply critical thinking and problem solving whilst ensuring clients feel supported through significant conversations. About you Pragmatic and empathetic, you enjoy engaging with people from all backgrounds and can remain calm under pressure and finding solutions to problems. Your welcoming approach and man?akitanga with people will enable you to know them, understand how to best support them, and work with them to meet their needs. You treat people with respect and show care for those in vulnerable positions. Strong relationship and negotiation expertise are useful, and you are able to motivate and empower others to overcome barriers in a non-judgmental way. You're comfortable working in a fast paced environment and enjoy navigating through unexpected challenges. You'll bring a high level of personal integrity and initiative to the function. We work with some robust computer systems, so it's important that you are PC literate and are able to lgain new computer systems quickly. Working with us Our teams are multi-cultural and embrace diversity. We have an emphasis on coaching, staff-led development and internal progression. » Annual pay and progression. » An Employee Assistance Programme that supports staff wellbeing and includes free counselling sessions. » Discounted Health Insurance. The income for this function starts from $62,660.00 and with progression can to $76,585.00 per annum (in line with expertise, practice and other factors). Hours of work » prosperous candidates will be rostered to work over 5 days per week. » Total hours of work are 37 hours and 55 minutes per week. » Scheduled shifts are between Monday – Friday 6:55am to 10:00pm and Saturdays between 8:00am to 2:00pm. Key Recruitment Process Information » If you are short listed the recruitment process will include a panel interview and reference checking. » All candidates must include a current / updated CV with their application. A cover letter is preferred but not required as there are additional online application questions. » Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application. » MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated. Applications close: Wednesday 20th July at 10pm Position Description https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-deli very/client-service-delivery/case-manager-nov-2020.docx How to submit the application:Apply Here:https://jobs.msd.govt.nz/job/Waikato-Case-Manager%2C-Waikato-Region-lo cated-in-Hamilton/905714900/Skills:
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