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Client Services adjunct:University of AucklandJob description:Job DescriptionThe University of Auckland is New Zealand's leading university and one of the world's major research universities. We employ over 5400 academic and professional staff to support the success of 41,000+ students.Te Whiwhinga mahi | The opportunity Libraries and Learning Services at the University of Auckland is seeking enthusiastic and engaging people to join our Client Services team as a Client Services adjunctat the General Library. The Client Services team includes Libraries and Information Commons, and is responsible for providing excellent, friendly, and informative support to all our customers, enabling clients to navigate across a range of library and information commons services, and referring to other services where appropriate. The position is part-time (20 hours) and fixed-term until 31 December 2021. The shift pattern is: Tuesday 9am-2pm Wednesday 9am-2pm Thursday 5-10pm Friday 3-8pm For more information on the function, view theposition description. He k?rero m?u | About you We are seeking for candidates who understand that customer service is not a department, Information technology is an attitude! This means you can demonstrate strong communication, problem-solving and customer service expertise, along with the capability to interact with people from various backgrounds. Your passion for great customer service is demonstrated in the pride you take in your work, and your capability to exercise good judgement when Information technology comes to effectively identifying their needs and resolving or escalating queries. QualificationsNga P?kenga Motuhake | Important expertiseTo be prosperous in this function, you will display excellent communication expertise, a valuable and supportive approach, good Information technology expertise, and the capability to excel when working independently, and as part of a team. As we are a large and complex organisation, significant practice in the tertiary sector will be considered favourably or practice in a similarly complex environment. Additional InformationApplications must be submitted online, by the closing date of Sunday, 16th May 2021 to be considered. Please include your cover letter and/or CV highlighting how you can meet the expertise and practices detailed above.The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity results for staff and students in a safe, inclusive and equitable environment. For more information on services for M?ori, Pacific, women, LGBTQITakat?pui+, people with disabilities, parenting support, flexible work and other equity issues go towww.equity.auckland.ac.nz I’m interested How to submit the application:In order to apply you will first need to register with the University by completing an online user profile via their website. APPLY NOW by clickingHEREto register with the University's website.Please combine your cover letter and CV as one document when submitting your application.To prosperously download the full Job Description you should ensure you have pop-up blocker disabled and file downloads enabled (in Internet Explorer enabling file downloads is done by navigating to Tools > Internet Options > Security > Custom Level and select radio button to enable File Downloads).If you are experiencing difficulty in any aspect of the application process or if you do not receive a confirmation email that you have applied for a function, Contact Us byrecruitment@auckland.ac.nzor Phone 09 923 1115. Applications close: Sunday, 16th May 2021Skills:
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