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Offer: Service Coordinator, National Bowel Screening Programme:HainesAttractJob description:Job Description» Do you have a passion for helping your community and reducing health inequity in Aotearoa?» Are you a retail or hospitality star looking to transition to an office function? » How about a function with purpose and community connection? We are seeking for enthusiastic, empathetic people to join our awesome team providing telephone support to people across Aotearoa on their Bowel Screening path. Please apply if this sounds like you. Ko wai hoki – About us Whakarongorau Aotearoa has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. Our 12 clinical teams and support services are located across contact centres in Auckland, Wellington, Christchurch, and from their homes across Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need. Through our 30+ services we connected with over 2.7 million individual people last year (to 30 June 2022. We use our healthy imagination to deal with big problems by knowledge the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up. Atu mo te mahi – About the function » Contact members of the community who have been invited by Te Whatu Ora to complete a Bowel Screening kit » Take incoming and makeoutgoing calls to answer questions and encourage people to take part in the programme » Undertake data entry tasks to support the quality of the information available in the system What do we offer? » A clear purpose to make a difference in the lives of others by helping them with their Bowel Screening journey » A close-knit collaborative team with a positive culture » An empathetic person’s customer care function, where every day there is something that will keep you on your toes » this function is located in our Central Wellington office. Good coffee anyone? Pehea koe – About you We are seeking for a person who has the following: » Cultural knowledge and the capability to connect with people over the phone, especially M?ori and Pacific community members » The capability to converse in Te Reo M?ori, Tongan, Samoan or another Pacific language with callers increases the chances of prosperous participation in the programme » Passion for creating excellent caller practices » Commitment to quality mahi and a good work ethic. Our mahi takes Maori and Pasifika participation from 12% to over 50% » Positive attitude and a sense of humour. There is laughter all day in our team If you see these expertise in yourself, please apply now to be a part of our team. ? t?tou uara – Our valuesOur ambition is to give everyone in Aotearoa the opportunity for wellness. Our values underpin all we do, and how we do it. » Do the right thing – Mahia te mea tika » Motivated by quality – Hihiri e te kounga » Passion for better -| Ng?kau nui ki te pai ake » Shoulder to Shoulder – Pokohiwi ki Pokohiwi To tatou tikanga – Our culture Our staff are passionate people, each driven to contribute to better health results, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve. Whakarongorau Aotearoa’s commitment to knowledge and improving mana taurite (equal status) starts with the knowledge of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa. To ensure we are as connected and as engaged as we can be with the people we help, nearly 20% of our workforce identify as M?ori and 22% as Pasifika. How to submit the application:Applications for this exciting position are now open. If this sounds like your next career move, then do Information technology - simply submit your application today viathis link:https://smrtr.io/cVNyWSkills:
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