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Offer: Venue Co-ordinator:Job description:Job detailsOrganisation Te Whaea Closes 24 Jul 2022 Posted on 4 Jul 2022 Region Wellington Work type Casual employment Work classification Performing Arts ShareVenue Support» Collate any strategic alliance or outsource provider concerns/issues for the Operations Manager » Administer building opening or closing procedures as instructed » Maintain presentation of Front Desk, Plaza and other commons areas » Book and reconcile appointments, products and services » Assist with space & venue booking enquiries and accurately maintain venue booking documentation, spreadsheets, etc. » Take performance and show bookings through the box office system and be well informed regarding all performances and booking details » Check venue spaces to prepare, clear or reset for external hirers; securing spaces (windows and doors) and checking equipment/heaters. » Provide assistance with any issues/problems/emergencies that arise, such as technical equipment, ventilation, security, access card, lighting, fuses, lockup/alarm or building maintenance matters; escalate to Manager if needed. » Provide support as a warden and/or first aider in an emergency and/or evacuation situation » Support the Operations Manager in the review and establishment of business processes Customer Focus » Build and maintain relationships with key staff from the Schools and provide excellent customer service » Provide first point of contact for all front desk enquiries from staff, students, visitors and external hirers » Answer incoming calls and forward to the appropriate staff » Coordinate and distribute mail and courier delivery and collection » Administer lost property for staff and students » Keep well informed of the School's activities within the building » Participate actively in the coordination of functions and events » Enter and keep an eye on the timetables for both schools in Priava (Venue Management System) Finances & Supplies » Manage and reconcile front desk financial transactions » Maintain and organise stationery supplies and products/merchandise for sale through TWS; plus organise distribution of delivered goods » Maintain supplies for the office machines e.g. paper supply, monitor cartridge levels, etc. » Collect information for databases » Any other tasks as requested by the Operations Manager Health and Safety » Follow and promote all health and safety practices and instructions » Actively participate in ensuring health and safety in the venue Qualifications and practice » practice in reception and administration tasks a must; venue or events practice an advantage » Current First Aid Certificate » practice as a building emergency warden is desirable expertise and Competencies » Proficient with Microsoft Office Suite, especially Outlook, Excel and Word » Accuracy, attention to detail and a logical approach » capability to multi-task and be calm under pressure » Excellent communication and customer service expertise, able to relate well with a diverse range of people » Friendly, confident and honest, with a high standard of professional ethics *Please be aware that you may be required to workevening and weekend shifts. Links & Contact info: Te Whaea How to submit the application: Please send your CV and Covering Letter tooperations.manager@tewhaea.org.nz Skills:
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