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Customer Service Consultant:Adecco Personnel LimitedJob description:Customer Service Consultant - Call Centre & Customer Service
Customer Service ConsultantLocation Papakura & FranklinAuckland Job type Full Time Salary to Category Call Centre & Customer Service > Call Centre Operator » Temp role » Christmas Shutdown Period » Takanini Location About the company This client is the name behind some of the market's most trusted and recognised brand names in providing building products for residential and commercial construction About the Role The Customer Service Consultant is responsible in ensuring a high level of service is always provided to all customers (both external and internal). The role works closely with the Account Managers and is responsible for ensuring the delivery of Customer Satisfaction and deliver "end to end" service. Additionally, there are administrative functions that will also be handled by the customer service team. » Sorting out orders that come into one inbox » Prepare orders before cut off times for same day and next day deliveries. » Send orders out to the yard » Respond to email enquiries » Handle phone calls » Processing of account sales, and cash sales » Demonstrate a good knowledge of all products » Ensure the showroom is always fully stocked and presentable » Compliance with all Zero Harms policies and procedures » Additional relevant duties as and when required » Inbound/outbound calls Skills and Experience » SAP experience preferable » Office administration » Background in the building industry » Previous internal sales experience in a similar environment » Ability to build relationships and rapport with customers » Excellent verbal listening and written communication skills What Next? If this role ticks your boxes and piques your interest, apply today. For any questions, please call Binh on 027 807 8012 Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200107415_166736094574677 Contact Details Sam Kirby Date Posted 2/11/2022 2:49:00 PM Skills:
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