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Job Opportunity: Membership Relations Manager:Job description:Membership Relations Managerlisting title:Membership Relations ManagerContract Type:Permanent Recruitment Job location:Auckland Specialisation: CX, Digital, Sales & Marketing REF:BRLKXW108643 Contact info:Kate Williams Contact Email address:Email address: kate.williams@beyond.co.nz Job Published:35 minutes ago » Focus on sustaincapability » Membership function » Auckland located We're supporting a leader in sustaincapability with the recruitment of a Membership Relations Manager to join their Auckland office on a permanent basis. Your function will be to improve the member practice: increasing the levels of member engagement and keeping members for longer. This is largely an account management function, central in implementing the processes to support the delivery of a first-rate member retention strategy to deliver on objectives. Key responsibilities will include: » Own and deliver the key components of the retention strategy: on-boarding, proactive calling and off-boarding - account management. » To produce engagement retention reports, including analysing trends. » To interpret membership retention statistics and report back on regular intervals » To promote and up sell member services To be prosperous you will need: » practice of working within the membership function of a professional organisation » A passion for sustaincapability » Proven account management practice » Demonstrated capability to communicate and influence credibly and effectively at all levels » First-rate customer care and communication expertise » Strong expertise and practice in using a membership CRM database » Keen attention to detail and accuracy in recording statistical data and providing reports » Excellent organisational, administrative and time-management expertise » Confident person, able to communicate with people at all levels » Customer-focused » Friendly, approachable manner » Good team player This is a true mission-led organisation working for the benefit of New Zealand. This is a permanent function with an ASAP start. You must be a Citizen or Permanent Resident to apply. For more information Contact Us by Kate Williams, Client Manager at Beyond Recruitment or submit your application through the link below and include your CV and Job Number: 108643 Apply Now Hi I'm Kate, I manage this function. See more of my jobs here.Similar Jobs»Marketing ManagerJob location: Aucklandincome: N/A » Sales Territory ManagerJob location: Aucklandincome: N/A » Business Development ManagerJob location: Aucklandincome: N/A » National Key Account ManagerJob location: Penroseincome: N/A Skills:
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