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Job Opportunity: Auckland Administration and Ticketing Manager:Job description:Job detailsOrganisation New Zealand International Film Festival Closes 15 Aug 2021 Posted on 10 Aug 2021 Region Auckland Work type Full time employment, Contract, Fixed Term Work classification Management & Admin Sharethis function is responsible for the management of ticketing for NZIFF in Auckland, working to ensure effective, accurate and efficient sales of tickets, and timely and accurate reporting on ticketing activity. The function also provides administrative support to the wider festival team via the efficient operation of the Auckland NZIFF office, and assists with the coordination of NZIFF events.KEY RESPONSIBILITIES/ NG? TAKOHANGA » Manage the ticketing operation to ensure effective, accurate and efficient sales of tickets and ensure timely and accurate reporting on these activities. » Ensure efficiency of all booking processes, including prosperous integration with the website. » Manage and facilitate in-house ticketing for NZIFF. » Ensure classification requirements are met. » Manage the prompt and effective resolution of customer complaints, issues or queries. » Assist with coordination and delivery of screenings and events as required » In consultation with Festival management, supervise the smooth operation of the Auckland office » Assist with administrative tasks as and when required. Provide office support to the Festival team including setting up laptops, ensuring adequate supply of stationery, trouble-shooting Information technology issues and managing other office-related needs. » Recruit, roster and supervise office volunteers for Auckland as required. REQUIRED expertise AND practice / NG? PUKENGA » practice in management of ticketing operations (particularly of the Ticketmaster system) » Excellent customer service expertise » Demonstrated conflict resolution and problem-solving expertise » practice instructing and supervising others » capability to work under pressure, identify and effectively manage stress in self and others » Advanced verbal, written and interpersonal communication expertise » Advanced time management, organisational and multi-tasking expertise with high attention to detail » Intermediate expertise in Microsoft suite, Dropbox, and Google suite » Full, clean drivers' licence » practice working in festival or event production and delivery, or a similar environment an advantage TERM OF EMPLOYMENT This is a full-time contract position for the period of 23 August to 19 November located in Auckland. How to submit the application: Please first request the full job description and further application details by emailingrecruitment@nziff.co.nz. Applications close 5pm, Sunday 15August. Early applications are encouraged with interviews likely to commence prior to the date of closing. Shortlisted candidates will be notified no later than Monday 16 August with interviews to take place that week. candidates for this position must have NZ residency or must already hold a valid NZ work visa. Skills:
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