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Offer: technical customer support:Job description:job detailsposted. Wednesday, 30 June 2021 location . christchurch, canterbury specialism . call centre & customer service job type . permanent working hours . Full-Time income . NZ$ 50,000 per year reference number . 90M0448320_1625029238 contact . andrew birznieks, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionOur client is growing! And we need technical support agents today! You will be responsible for providing technical support and expertise to customers over the phone, solving technical issues, and escalating problems when required.Have you got technical support practice? Do you have a passion for helping people? Are you a recent uni grad who's passionate about technology? We're looking for Somebody with both a passion for technology and great written and verbal communication. If this sounds like you read on... Key Job responsibilities: » Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to face » Obtaining and evaluating all significant information to handle inquiries and issues » Identifying and escalating situations requiring urgent attention with clear and concise notes » Managing requests and unresolved issues » Following up with cases to provide feedback to customers » Communicating and coordinating with internal stakeholders » Providing a professional service to customers Our client is going from strength to strength, with a great team behind them. Come join a growing team located in Christchurch. If you want to work somewhere with career progression this is the company for you. In return you will be provided robust training, an opportunity to lgain and grow your commercial expertise, and a team that will assist you from start to finish. If you are interested in this position then please apply below, or please email andrew.birznieks@randstad.co.nz for any more information. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertiseICT, Help desk, Service desk, Technical support, customer service, phone support, graduate, call centereducational requirementsCollege/Pre-UniversitySkills:
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