Offer: Broadband & Fibre Customer Support:

Job description:

Broadband & Fibre Customer Support

listing title:Broadband & Fibre Customer Support
Contract Type:Permanent Recruitment
Job location:Auckland
Specialisation: Customer Services

REF:BRLNGH107526
Contact info:Niesa Hermanus
Contact Email address:Email address: niesa.hermanus@beyond.co.nz
Job Published:21 minutes ago

New functions available in a start-up team! We are seeking for telco fibre and broadband experts who can guide new customers with installation, set-up and troubleshooting queries.
The right candidate must have:
   » Minimum 1 year of practice in Broadband & Fibre Support
   » Troubleshooting and technical support practice
   » Excellent verbal and written communication expertise
   » Proven practice within a phone located / contact centre function
   » Extremely technically savvy & used to working across multiple platforms
   » Availcapability to work a 7-day rotating roster between 8 AM to 10 PM
   » NZ Perm Residency/ NZ Citizenship or as close as possible to 3 years on open work visa.

tasks of the function:
   » Answering Broadband / Level 1 Technical Queries over phone and Email
   » Providing troubleshooting support in a timely manner
   » Offering excellent first line customer service
   »
Liaising with Internal & External team members to provide the best solution
What's on offer:
   » Competitive base income + benefits
   » Great office location with parking available
   » Excellent training and development programme
   » great company culture
   »
Excellent long-term career potential
this function is due to start immediately, so if you have the above practice, APPLY NOW! Please send your CV in a word.doc by following the prompts below. You will be contacted if you are prosperous.
REF # 107526
Apply Now

Hi I'm Niesa, I manage this function. See more of my jobs here.

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Job Category:	[ View All Jobs ]
Language requirements:
Employment type:
Salary:	Unspecified
Degree:	Unspecified
Experience (year):	Unspecified
Job Location:	Auckland
Company Type	Employer
Post Date:	2025/09/03 / Viewed 3089 times
Contact Information
Company:
Contact Email:	niesa.hermanus@beyond.co.nz

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