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Job Opportunity: Case Managers – Centralised Services – Napier – Permanent and Fix:Ministry of Social Development

Job description:

Job Description

About us

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, wh?nau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling M?ori, wh?nau, hap?, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Case Managers – Centralised Services – Napier – Permanent and Fixed Term or Secondment

Permanent and fixed term or secondment (various lengths from 6 months up to 30 June 2023), full time.
The Ministry of Social Development is committed to achieve better results for all New Zealanders. To do this, we have three key shifts that underpin everything we do:
Mana Manaaki: A positive practice every time
Kotahitanga: Partnering for greater impact
Kia Takatu Tatou: Supporting long term social and economic development
As a Case Manager, every day is busy and demanding but very compensateing as your work will have a significant impact on people’s lives.
As part of one of our phone-located teams, you will work alongside clients to provide support to help improve their lives and enable them to move into employment and other development opportunities.
About you
Your welcoming approach, and excellent communication expertise will enable you to establish a rapport and get to know and understand how best to support our clients as you work with them to towards independence.
You'll bring a high level of personal integrity, initiative and relationship management expertise to the function. You'll be comfortable navigating your way around computer systems and enjoy finding solutions to problems. You are curious and like to uncover details, enjoys analysing an issue and using their good judgement to deal with a problem.
If you are focused on achievement and can practically help others you will enjoy the challenges and team-work within our phone located Centralised Services Unit.You will be well-organised, have good listening expertise and an empathic and a non-judgmental approach to serving others.
The Case Manager works towards this by ensuring clients:
   » receive everything they need across the options of support and assistance we provide
   » can easily connect to services, support and opportunities available
   » can prosperously transition directly into work
   » can prosperously transition to work readiness, training, work, maintain independence, or otherwise maximise their potential
Working hours are rostered between 7am - 6pm, Monday to Friday.
What we offer
We will provide you with a positive work environment, where we all support each other to achieve excellent results for our clients. We will also provide great training, support and on-going professional development.

Position Description

Please take some time to read over the following position description before applying:https://www.msd.govt.nz/hr/documents/position-descriptions/dce-ser vice-delivery/client-service-support/case-manager-centralised-services-july- 20.docx

income range: $62,660.00 – $76,585.00

Application along this scale is dependent on significant expertise, practice and other factors.
How to submit the application:
To apply, click the ‘Apply Now’ button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your practice relates to the key responsibilitieslisted in the position description.
All applications must be made online. If this is not possible or if you have any queries, Contact Us by us atjobs@msd.govt.nz
Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Sunday, 17 July 2022
Joining us
Joining MSD means being part of a wh?nau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with M?ori, Hap?, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Anywhere, Other
Company Type Employer
Post Date: 2025/08/25 / Viewed 3030 times
Contact Information
Company: Ministry of Social Development
Contact Email: atjobs@msd.govt.nz


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