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Offer: Design Lead (Design and Behavior Change):ACC_hainesJob description:Job Description» Lead the design of transformative service initiatives» Build design culture and capcapability » Bridge the gap between insight and delivery Are you an practiced design practitioner keen to leverage your expertise to create positive change for New Zealanders? We’re looking for a Design Lead to drive forward transformative service changes for ACC – using human centred design methods to identify and elaborate solutions for delivery. You’ll be key in ensuring our mahi both creates impact and contributing to the internal design capcapability lift for the organisation. We’ve got a supportive team and we rally together to tackle interesting and significant challenges. And have a lot of fun doing it! What you’ll be doing Our Design Leads work on a range of opportunities that support transformative service change for our customers. This could be for businesses, treatment providers, injured people or looking at potential interventions to stop injury. This could mean one day you’re leading work on solving customer and business problems, with our stakeholders, designers and customers. And another working on tools and processes to build our community of practice. this function isn’t just about research and ideation but translating the opportunities into tangible actions for delivery prioritisation. You’ll be building partnerships with ACC leaders, enabling them to turn customer insights into action to deliver improved customer practices. And as a thought leader and senior member of the design team, you’ll play a key function in fostering a team culture that encourages curiosity, innovation and inclusive problem solving. Who are we looking for? » A natural collaborator with proven practice leading complex design initiatives end to end » You have an broad design toolkit to pull from and easily apply the best methods to deal with the problem at hand » You’ve introduced new ways of working / design framework to an organisation » A confident communicator who can clearly articulate ideas and guide others through the design process » As a mentor, you help others ‘lgain by doing’ while also learning from others to ensure our design capcapability continues to grow » You build strong relationships with senior stakeholders and delivery partners – and can clearly articulate ideas and resolve issues without drama » You’re able to see the big picture, find the innovations and opportunities, and identify the pragmatic steps to achieve them » You’re action oriented and delivery focussed » Have a commitment to Te Tiriti o Waitangi and its application to your function » And you have an inclusive, safe and collaborative leadership abilities style which creates space for diverse perspectives Who will you be working with? Reporting to the Manager Design you’ll be part of a team of passionate human centred designers and behaviour change practitioners. You’ll be working with the other Design Leads and the Design Resourcing and Practice Manager to contribute to the improvement of the practice. And expect constant collaborating with designers, business representatives and technology to get Information technology done. Does this tick a few boxes? We’d love to hear from you. For us, it’s not just about the work you do – it’s how you go about Information technology and the relationships you build along the way. Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a discapability or who have additional mental health needs. Information technology is important to us that people are free to be themselves at work. Here are some ways we encourage that: » Employee networks to support our colleagues from diverse backgrounds » The option to explore flexible working that suits your needs and ours » Development opportunities in te reo M?ori me ng? tikanga We’re committed to Te Tiriti o Waitangi by providing space for m?tauranga M?ori located approaches to lead, support and develop approaches, tools, actions and expertise that creates space for M?ori and Tangata Tiriti (non-M?ori). For a detailed position description click here How to submit the application:Applications will close 5pm on Sunday, 17 October 2021. Applications can only be accepted when submitted through our ACC career website.If you encounter accessibility issues when submitting your application, please email HR.help@acc.co.nzwith RECRUITMENT in the subject line.Skills:
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