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Job Opportunity: Lead Advisor – Customer Advisory Programme:ACC_hainesJob description:Job Description» Wellington located with flexible working arrangements» Ensure our Customers are connected and influential to shaping our decisions » Functional lead function – Bring your collaborative approach Be a Lead Advisor for our Customer Advisory Programme within our wider Customer System and Intelligence team. We want all people in New Zealand to receive the support they need to avoid injury and manage their own wellbeing. Our Lead Advisors, will play a critical function in this mahi, ensuring that the practices and perspectives of people in New Zealand are well understood and can inform ACC’s operational and strategic direction. In this function, you’ll provide leadership abilities to, and implement our approach to how we engage directly with Customer groups and ensure that their insights and perspectives are influential at ACC. This includes the management of multiple Customer Advisory Panels which inform ACC and its work. Working closely with all other Lead Advisors you will apply a partnership/ collaborative approach to your work across ACC. Strong engagement and a drive to help the business to put the customer at the heart of everything we do will be a critical to your success. You’ll be passionate about supporting our customers to connect into key ACC initiatives and work across the business to enable this. We’re committed to Te Tiritio Waitangi by providing space form?tauranga M?ori located approaches to lead, support and develop approaches, tools, actions and expertise that creates space for M?ori and Tangata Tiriti (non-M?ori). What We are seeking for from you to be prosperous in this function: » significant practice in leading engagement approaches with external stakeholders. » The capability to understand our business in depth to enable opportunities for customer influence » Partnering with internal stakeholders to deliver pragmatic solutions. » Passionate about diversity and inclusion and the capability to engagement a broad range of perspectives. » Previous coaching and/or mentoring practice. If you can tick off a few of the list above we’d love to hear from you. For us, it’s about how you go about your work – the relationships you build along the way. Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a discapability or who have additional mental health needs. Information technology is important to us that people are free to be themselves at work. Here are some ways we encourage that: » Employee networks to support our colleagues from diverse backgrounds » The option to explore flexible working that suits your needs and ours » Development opportunities in te reo M?ori me ng? tikanga For a PD click HERE. Applications close 5pm Wednesday 16 June 2021. Applications can only be accepted when submitted through our ACC career website. If you encounter accessibility issues when submitting your application, please email cath.scott2@acc.co.nz How to submit the application:APPLY HERE Applications close 5pm Wednesday 16 June 2021. Applications can only be accepted when submitted through our ACC career website. If you encounter accessibility issues when submitting your application, please email cath.scott2@acc.co.nzSkills:
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