Job details |
||||||||||||||||||||||||||||||
|
Customer Service Consultant:Adecco Personnel LimitedJob description:Customer Service Consultant - Call Centre & Customer Service
Customer Service ConsultantLocation HamiltonWaikato Job type Full Time Salary 52000 to 55000 Category Call Centre & Customer Service > Call Centre Operator » Flexible working arrangement » Great onboarding training & support » Large format NZ owned and operated company. About the company My client has been around for over 110 years & is one of New Zealand's most enduring brands. They offer a range of services across different sectors & are well known within kiwi households. As an employer, they promise to prioritise staff wellbeing with a focus on balance and flexibility. They work together as a team to reach collaborative goals, take pride in their work, and positively challenge each other to be the best versions of themselves. Within this company, your development opportunities are vast, and you will be supported by strong onboarding training and continued support. Role & Responsibility The primary purpose of this role is to provide telephone sales and support for a range of insurance services & membership programmes through both inbound & outbound channels. These responsibilities will include; - Handling inbound calls and emails in a professional and efficient manner - Handling scheduled outbound calling - Understanding & promoting the features and benefits of each product/service. - Building great working relationships with internal stakeholders - Accurate recording of data & systems usage. - Driving individual KPIs & targets. Experience & soft skills required. - Experience in a customer service role in any industry - Ability to learn and promote the features and benefits of a product - Great communication skills - Positive attitude & willingness to learn - Intermediate systems knowledge using MS office, a CRM, or POS system. Benefits for you! - Flexible working arrangement and supportive culture - Opportunity to further develop with a sales or CS role - Job security & satisfaction - Structured commercial & systems training to develop your skillset. If you are interested in this role, please apply within or reach out to me directly if you have any questions about the role - Amacleod@adecco.co.nz. *Note, must have a current NZ work visa. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200103971_165725185637089 Contact Details Amy Macleod Date Posted 8/07/2022 1:44:00 PM Skills:
|
||||||||||||||||||||||||||||||
|