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Service Delivery Specialist- Hybrid role:Adecco Personnel LimitedJob description:Service Delivery Specialist- Hybrid role - Medical
Service Delivery Specialist- Hybrid roleLocation All AucklandAuckland Job type Full Time Salary 81 to 90,000 Category Medical > Other » Looking for flexibility in your work environment? » Ready to step into a leadership role? Or grow your career » Want to utilize your clinical experience to make a difference? Are you ready to make a difference and lead by example? We are seeking a dedicated and experienced Service Delivery Specialist play a pivotal role in ensuring seamless service delivery to a diverse range of clients. As a Service Delivery Specialist, you will be at the forefront of creating impactful change within the organization. Your responsibilities will include: » Taking ownership of a caseload and overseeing work allocation, setting the benchmark for performance. » Ensuring team processes are agile, compliant, and purpose-driven, leading to efficient service delivery. » Collaborating across departments and with process owners to facilitate smooth information flow and accessibility. » Becoming the go-to person for investigations, complaint resolution, training gaps, and service delivery challenges within the team. » Providing support to the Manager and stepping into a leadership role when required, representing the team in interactions with Funder/Providers, Whanau/Clients, and the wider organization. To excel in this role, you should possess the following qualities: » Exceptional communication skills, allowing you to connect effectively with a diverse range of individuals. » Experience in leadership and mentoring, with the ability to adapt your approach based on various learning styles. » Proven experience in coordinating support and services for individuals with diverse physical, intellectual, or sensory needs. » Sound working knowledge of the health and disability, mental health, or education sectors. » Clinical experience is a definite advantage. Desirable qualifications include: » Bachelor's degree in Social Sciences or a related field. Experience: » You should have a minimum of three (3) years of work experience in one or more of the following areas: Health / Allied Health / Education and/or Disability sector. » Demonstrated expertise in assigned business unit areas such as Funding, Community Engagement, Funding and Resource Management, Needs Assessment, Clinical support, or Social Work. » Familiarity with the Treaty of Waitangi and the ability to coach others on its practical implementation. Desirable Experience: » Proven track record in coordinating both natural and formal supports and services for individuals with various needs. » Experience in assessment within the disability or mental health sectors. » Specialized expertise in dual mental health and disability, aged / palliative care, physical and/or sensory needs, or high and complex needs. Technical Skills: » A valid, full Driver License, Class 1. Apply now and contribute to our mission of creating a brighter and more inclusive future for all. "As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued." Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200112602_169154977156606 Contact Details Angela Browne Date Posted 9/08/2023 12:56:00 PM Skills:
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