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Job Offer: Office Manager 2ic:Job description:Office Manager 2icPayment: Paid Position ($23-$25)Job location: Tauranga Region: Rotorua & Bay of Plenty practice: practice Necessary Contact: 0800456996 Listing Added: 10/08/2022 We are preparing for a busy Summer with the border re-opening we are ready to welcome back our international tourists! this function is multi-dimensional which requires the applicant to have good initiative, able to multi task effectively and have excellent customer service. We are seeking to hire someone that has the desire to grow and work their way up in the company. The ideal candidate is someone that at the end of the Summer Season will step into the permanent full-time function of Office Manager and can work alongside the management team to continue to assist in the overall growth and development of the Waimarino Group. Basic tasks include: Management - Be a team leader, function model and motivator - Ensure the correct and proper processes and quality management procedures - Work with Office Manager to supervise staff members and ensure a high level of customer service and professionalism is maintained. - Day to day management of the Adventure Park Reception Human Resources Assisting the Office Manager with: - Recruitment - Training - Rostering (contact with Office manager, Operations manager and OSCAR manager as required). - Performance reviews Administration - Greeting customers, you will be first point of contact for all clients in the Adventure Park, Kayak Tours and Education Trust in person and over the phone - Explaining and advising on products and services for the Adventure Park and Kayak Tours from developed in depth expertise of products and processes. - Quoting for group programmes, team building events and tours. - Taking bookings over the phone, email and in person including processing payments, bookings and invoicing - Invoicing agents and groups on behalf of Waimarino Adventure Park and Waimarino Kayak Tours - Acknowledging and replying to all customer feedback and reviews - Minor marketing tasks Communication and Company Culture - Ensure there are open lines of communication with all staff, at all levels at all times. - Take an active part in management meetings Adventure Park tasks as required include: - Operating Waimarino Adventure Park activities - Assisting with everyday start up and close down routines of the Adventure Park Position Specifics - Start date 3rd October 2022 - Rostered and varied workload with no fixed working schedule - Hours range from 40-60 a week during the peak season depending the workload and on your eargerness to take on new responsibilites - We operate 7 days per week and close Christmas Day only. The applicant will be required to work weekends and public holidays. Some 6-day weeks will also be required during our peak times of school holidays and Christmas holidays. What are we looking for? - &n bsp; Highly organised individual with an eye for detail, initiative and effective communication expertise. - Thrives working in a team environment and in a customer facing position - Technical skill and practice with Vend, Rezdy, Microsoft and Outlook preferred. - Exceptional safety consciousness and attention to detail. - Excellent written and verbal communication expertise - Tourism Industry, Management and Customer Service practice preferred - practice working in an administrative position - Are physically fit and mentally alert - Enjoy the outdoors - Clean, Full drivers’ licence (capability to drive manual and gain a P endorsement preferred) - First Aid Certified Bonus’s of working for us: - Working in an environment that fosters positive relationships. - Managers that want you to succeed and challenge you to improve and develop your expertiseet. - Kayaking and outdoor equipment available for personal use: - Including access to Sea Kayaks, Paddleboards, Recreational Kayaks, White-Water Kayaks, Raft, access to the Adventure Park after hours. - In house training including: - Water Safety and Adventure Park Activities - Sea Kayak expertise - Kayak Tour Training - White Water expertise - Driver Training including a range vehicle and trailer types - Other professional development training located on the position - Exciting staff adventures outside of work: - Monthly staff events - Epic Christmas function - Various social events organised by members of staff - White Water Trips- Rafting and Kayaking - River Floats - Game Nights etc. - Varied work days - Your office is located on the edge of the Wairoa river! - You don’t just gain employment you become part of the larger Waimarino community At Waimarino there are always opportunities to improve your expertiseet and gain industry expertise. These opportunities create career pathways with Waimarino Group and within the wider tourism industry. Staff progression is what we are all about, the possibilities with us are endless. Skills:
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