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Offer: People Leader Quitline:HainesAttractJob description:Job DescriptionQuitline Smoking CessationLooking for a leadership abilities function with a purpose? Make an impact on wh?nau and community results. » Join a great, supportive team » Work for an organisation that offers opportunities for growth » Enjoy hybrid offices and WFH options, Christchurch, Wellington or Auckland Ko wai hoki – About us Whakarongorau Aotearoa has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. Our 12 clinical teams and support services are located across contact centres in Auckland, Wellington, Christchurch, and from their homes across Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need. Through our 30+ services we connected with over 950,000 people last year (to 30 June 2021). We use our healthy imagination to deal with big problems by knowledge the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up. Atu mo te mahi – About the function Supporting people to quit smoking is a milestone in their hauora haerenga (health journey), reducing the risk of further potential diseases, and flows into other areas of their lives. This is an opportunity to impact wh?nau and community results while also experiencing exceptional opportunities with the organisation and the Ministry of Health as we work towards a Smokefree Aotearoa by 2025 Your roopu (team) of 12 is spread across the country largely working in the house. Your leadership abilities mahi will be supporting them and be quality driven to ensure equity gaps are minimised and individual KPIs are achieved. Side by side with them continually seeking to build the team’s capcapability, resilience, and call quality. Auditing of documentation and processes with the view to improving the service delivery is also a key component of this function. This is a Monday to Friday function during conventional office hours with only occasional shift support or on-call flexibility needed. Pehea koe – About you He aha te mea nui? M?ku e kii atu, he t?ngata, he t?ngata, he t?ngata – What is the most important thing in the world? Well, let me tell you, Information technology is people, Information technology is people, Information technology is people. People are the focus of your mahi. Communicating to make a difference, you will have led, mentored, and coached teams through change prosperously before. You are at ease with systems and processes with a continuous improvement mindset and curiosity for how we can lift our quality results. You may have even been a previous smoker yourself and so have empathy with what our tangata whairoa (service users) are going through. If you have a background in the health sector or call centres or possibly social work this may be your next people leadership abilities opportunity. Essentially, We are seeking for someone who knows how to bring out the best in others, appreciates diversity, enjoys varying stakeholder relationships and can consistently deliver to KPIs. ?t?tou uara – Our values Our values underpin all we do, and how we do it. We are seeking for people who align naturally with these values and will champion them: » Mahia te mea tika – Do the right thing » Hihiri e te kounga – Motivated by quality » Ng?kau nui ki te pai ake – Passion for better » Pokohiwi ki Pokohiwi – Shoulder to shoulder To tatou tikanga -?Our culture Our staff are passionate people, each driven to contribute to better health results, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve. Whakarongorau Aotearoa’s commitment to knowledge and improving mana taurite (equal status) starts with the knowledge of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa. To ensure we are as connected and as engaged as we can be with the people we help, nearly 20% of our workforce identify as M?ori and 22% as Pasifika. How to submit the application:Are you the one? If this sounds like you, you believe in the Kaupapa of improving the hauora of Aotearoa, then apply here.We can't wait to meet you and for you to join our wh?nau here at Quitline.Skills:
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