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Claims agent (Payments) – Lower Hutt:ACC_hainesJob description:Job Description»Permanent and a fixed-term opportunity»practice in a transaction processing environment »Team player with a great sense of humor? Come join us – this function is challenging yet compensateing, as you will help clients to solely focus on their rehabilitation while you take care of their claims and treatment related transactions. ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury: Within the Lower Hutt Payments team our main responsibility is to process payments in a timely manner to ensure our customer’s payments are processed as quickly and as smoothly as possible. Emphasis is on putting the customer first The opportunity Your day to day responsibilities will include authorising and processing manual and electronic payments as well as managing customer enquires via email or over the phone. Other tasks will include following up and assessing information, entering and updating invoices into the system as well as other administrative tasks as required. You have strong typing expertise, with an eagle eye for detail to ensure we get things right for our customer. What We are seeking for Do you have excellent communication expertise along with practice in invoice processing, clearing exception queries, financial administrative or accounts payable practice? You will have a great customer service ethic, you will need to be able to self-manage your workload, so time management and prioritising is something that comes as second nature to you. You will also need to demonstrate the below expertise and practice: » Excellent communication expertise (written and verbal) » Strong data processing practice » Solid problem-solving capability » Computer literate » Great team player and willing to engage Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a discapability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace we have: » Employee networks:ACC’s M?ori Strategy, Wh?ia te Tika » Pride@ACC » capability@ACC » Women’s Network » Cross-Cultural Network » The Mind Network » » Development opportunities in te reo M?ori me ng? tikanga » Advocates in the discapability sector » Diversity and Inclusion Approach » Support M?ori by partnering with iwi and other M?ori entities. The indicative income is $ 44,793 but this is dependent on your expertise and practice. Additional to the base income we also provide ACC’s 9% superannuation contribution which brings the package to $48,824. The hours are 40 hours per week, Monday to Friday between the hours of 8.00am and 6pm. This is great team, we are a friendly, committed and hardworking. We support one another in creating the best practice for our customers and each other and are passionate about wanting to make the right decision at the right time, in the right way. Applications will run through toSunday, 11 April 2021. Applications will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email vicki.jeffries@acc.co.nz How to submit the application:https://careers.acc.co.nz/jobs/claims-agent-payments-lower-hut t-2083 Applications will run through toSunday, 11 April 2021. Applications will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please emailvicki.jeffries@acc.co.nzSkills:
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