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Contact Centre Representative:Adecco Personnel LimitedJob description:Contact Centre Representative - Call Centre & Customer Service
Contact Centre RepresentativeLocation Rodney & North ShoreAuckland Job type Full Time Salary 47000 to 48000 Category Call Centre & Customer Service > Call Centre Operator » Flexible working arrangements » Comprehensive training and ongoing support » Global leaders within their field Our client is a global leader in hearing healthcare operating in 28 countries. Working under two well-known brands in New Zealand, they strive to understand the unique needs of every customer delivering the very best solutions and an outstanding experience. They work together to transform the way hearing healthcare is perceived and experienced worldwide, rediscovering the emotions of sound. Within this company, your development opportunities are vast with comprehensive training and continuous support in all areas. The Role The primary purpose of this role is to aid new and existing customers through inbound and outbound channels. The ideal candidate will be responsible for: » Inbound and Outbound calling » Assisting all client enquires via phone and email » Recording and updating client information » Taking bookings for new and existing clients & add bookings into nationwide clinic diaries » Understanding the features of each product /service » Driving individual KPI's Experience and soft skills required: » Experience working in customer service role in any industry - preferred but not essential » Strong communication skills and professional phone manner » Positive attitude and willingness to learn » Basic computer systems knowledge » Attention to detail We offer » Monday to Friday work - 8:30am-7pm, flexible 8 hour shift rotations based on candidates requirements » Flexible 2 days working from home » Comprehensive training and ongoing support » $500 pay increase every 6 months for your first 18 months in the role subject to meeting your KPIs » Discounted health insurance » Free coffee!! If this sounds like the role you are looking for and you have the right attitude, apply now! Please apply online with a current CV. For more information or a confidential chat reach out to me directly - smclarin@adecco.co.nz Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200104220_165784345991146 Contact Details Sarah McLarin Date Posted 15/07/2022 10:04:00 AM Skills:
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