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Offer: Workforce Analyst:Department of Internal Affairs - Te Tari TaiwhenuaJob description:Job DescriptionType : PermanentHours: Full time Job location: Auckland, Wellington or Christchurch Business Group: Operations Branch: K?wai ke te Iwi / Service Delivery and Operations income: $61,561 – $81,876 Do you want to work for an organisation where you can make a difference to New Zealanders lives? Come work for the Department of Internal Affairs and you'll be able to do just that! We are recruiting for 3x Workforce Analysts. Kawai k? te iwi (Service Delivery and Operations branch), are the face of DIA. Whether we're helping to register births, deaths, marriages or charities, or assisting in passport applications, community grants or civil union and name change registrations, we're dedicated to serving the needs of New Zealanders. The Workforce Analyst function contributes to the continuing success of Kawai k? te iwi by: » Using and analysing data to understand Customer demand across channels within our Service Delivery Operation » Providing analysis and design of optimal shift patterns and rostering to match demand and ensure efficient utilisation of people » Working collaboratively to ensure workforce planning tools meet current and future business requirements » Maintaining oversight of training and development needs and planning for training to be delivered at the right time and place What you will bring to the Workforce Analyst position: » A desire to improve systems and services to enhance the Customer practice » Well-developed communication expertise including the capability to influence others » Proven capability to effectively analyse complex information » expertise of Workforce Planning principles and practice in scheduling to meet demand patterns DIA offers opportunities to grow. We invest and believe in our people, and offer diverse career opportunities to help them succeed We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business results. We are committed to creating a workplace where all employees have equal access. If you're looking for a new challenge that encourages you to think innovatively to help make a difference to Aotearoa and its people, then Internal Affairs could be the place for you. Please note: Information technology is essential that candidates have New Zealand Citizenship to apply for this function. Applications close:5pm, Sunday 10 September 2023 For more information Contact Us by:James Mose atJames.Mose@dia.govt.nz Listing descriptionTo review the full job description, pleaseclick here.If you are unable to follow the link, please review the full job description on our careers website. How to submit the application:To apply please visit DIA careers page.Skills:
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