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Job Opportunity: customer service representative - auckland cbd:Job description:job detailsposted. Thursday, 15 July 2021 location . auckland specialism . call centre & customer service job type . permanent working hours . Full-Time reference number . 90M0456246_1626315117 contact . mark allan, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionAfter ten years in the function, a well-loved team member is leaving Auckland and their function is up-for-grabs! If you’re practiced in delivering exceptional customer service to business clients we want to hear from you today.Our award winning client operates in the promotional products and incentive programme industries. With clients across New Zealand and Australia we’re on the lookout for a customer service specialist to look after the business to business clients. About the function: No two days will be the same in this exciting function. Please see some of the tasks and responsibilities below: »Focusing on creating a great customer practice in every interaction for the loyalty/incentive members » Managing a high volume of inbound calls » Maintaining accurate and up-to-date records in the CRM software » Handling all product or service issues. » Implementing frequent communication to increase member loyalty and encourage the redemption of their collected points. » Dispatching compensate items to claimants. » Collecting and analysing loyalty program data and reporting back to management. advantages: » Free city parking » CBD location » Reputable, well-established company » Competitive pay » Friendly and supportive work environment with lots of training. About you: » practice offering exceptional customer service over the phone. » Computer and excel literate » Excellent verbal and written communication expertise » Able to multitask, get along with others and enjoy a challenge. Apply today: If you’re looking to step up into this excellent career opportunity apply today or get in contact with Mark Allan directly mark.allan@randstad.co.nz for a confidential conversation. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertiseCustomer Service, Customer practice, Account Manager, Inbound customer service, data entry, excel, marketing, customer specialist, call center, compensates, promotional products, incentive programeducational requirementsBachelor DegreeSkills:
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