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Job Opportunity: Senior Research Advisor:HainesAttractJob description:Job Description»Wellington located with flexible working arrangements»Opportunity to join our Voice of Customer Team »Enjoy 9% superannuation contributions Apply your senior research capcapability across our customer survey programmes. We want all people in New Zealand to receive the support they need to avoid injury and manage their own wellbeing. Our Senior Research Advisor will play a key function in this mahi, through supporting our knowledge our customers, the challenges they face and the effectiveness of our initiatives. In this function you will be demonstrating the following: » Managing the delivery of a large external customer survey programme, including superviseing reporting timelines and outputs, and continuing supplier management » Designing and developing high quality research outputs for the business, using a range of formats (evidence summaries, presentations, reports, internal evidence webpages etc) » Synthesising, communicating and engaging with key stakeholders across outputs of the Voice of Customer programme to ensure they understand customer practice and results, and how these can be improved » Partnering with the business and key stakeholders to identify research opportunities » Providing analysis and commentary to support key business reporting In this team we're looking for the following: » Deep practice in primary research using quantitative methods, including survey design » Previous project leadership abilities within research development projects » Demonstrated practice in commissioning and managing research projects from external researchers to ensure high quality deliverables. » A natural influencer within the business » Ideally practice in customer practice research and/or Voice of Customer programmes What we can offer: » Generous superannuation contributions, Life Insurance and subsidised Health Insurance plus other benefits. » Our teams normally work a mix of at home and office days, with most people working two days a week in the house. We are also open to other types of flexible working. » We're committed to Te Tiritio Waitangi by providing space form ?tauranga M?ori located approaches to lead, support and develop approaches, tools, actions and knowledge that creates space for M?ori and Tangata Tiriti (non-M?ori). Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a discapability or who have additional mental health needs. Information technology is important to us that people are free to be themselves at work. Here are some ways we encourage that: » Employee networks to support our colleagues from diverse backgrounds » The option to explore flexible working that suits your needs and ours » Development opportunities in te reo M?ori me ng? tikanga For a PD click here. How to submit the application:Applications close 5pm on Thursday, 2 September 2021. Applications can only be accepted when submitted through our ACC career website. If you encounter accessibility issues when submitting your application, please email cath.scott2@acc.co.nzSkills:
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