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Job Opportunity: technical customer service representative:Job description:job detailsposted. Thursday, 6 May 2021 location . wellington central specialism . call centre & customer service job type . permanent working hours . Full-Time income . NZ$ 23.00 - NZ$ 24.00 per hour practice . 2 years reference number . 90M0385426_1620275060 contact . amelia pullen, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionDo you love supporting customers? Giving guidance and direction to customers within a fast pace environment?Come and join a dynamic team in Wellington's CBD as a Customer Support Representative. The Employer : Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with an innate capability to build rapport, problem-solve and provide technical support. Surrounded by a supportive team with continuing training, you are set up to succeed! If you want to expand your contact centre or customer service practice into a new environment with a technical edge then this could be the opportunity for you. The function: » continuing full-time contract » 40 hours a week on a rotating roster with occasional Saturday work. » Full flexibility for shifts between 7am - 9pm required. » Central Wellington » June 8th start As a Technical Customer Support Representative you will be; » First point of contact providing customer service » Troubleshooting technical issues with the customer » Logging incidents and managing support processes with the customer. What’s in Information technology for you? » Competitive starting rate » Long term opportunities to work for a global company » Supportive team environment with in-depth, continuing training Sound like you? The ideal candidate will have a solid background in customer service and contact centre! In addition to this, you MUST have: » Contact Centre / Customer Service practice » Strong communication expertise - both written and verbal » Excellent system expertise and confident knowledge of technology » Problem-solving expertise » Clear criminal history and credit check » NZ residency/citizenship At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertiseCustomer Service, Customer Service Representative, Finance, Technologyeducational requirementsSecondary School/High SchoolSkills:
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