Job Opportunity: ELECTRONIC MONITORING CENTRE OPERATOR:
Job description:
ELECTRONIC MONITORING CENTRE OPERATOR »Passionate about ensuring public safety? »Keen to make a positive impact on the justice system? »Full time work, 4 days on, 4 days off!
About the Organisation:
Allied Universal Electronic Monitoring is a leading global security services organisation with smart technology providing electronic monitoring services for individuals on specified restrictive justice programmes. Working fromtheir Auckland Monitoring Centre, the Monitoring Centre Team provide critical electronic monitoring services to benefit both NZ and Australian communities. About the function: We are pursuing a diligent and detail-oriented Monitoring Centre Operator to join the team in Auckland. You will be responsible for the real-time monitoring of individuals enrolled in specified restrictive justice programmes. Your primary function will be to ensure compliance with programme requirements by closely monitoring electronic monitoring tracking devices (through GPS tracking technology), ensuring compliance, maintaining accurate records, and promptly responding to any alerts. This position requires excellent communication expertise, strong attention to detail, and the capability to work in a sometimes high-pressure environment. Through collaboration with case managers, law enforcement agencies, and other stakeholders you will facilitate effective communication (email, phone) and ensure seamless monitoring services, whilst maintaining accurate records of participant activities, including incident reports, compliance records, and significant documentation. This is a full-time function, involving shift work including evenings, nights, weekends, and public holidays to ensure 24/7/52 monitoring coverage. The job will require prolonged periods of sitting and close attention to monitoring screens and may involve exposure to sensitive information. The current rotation is 4 days on, 4 days off, and 8-hour shifts, with the flexibility to an extra shift if required. What you need to be prosperous in this function: » High school education essential, or tertiary qualifications advantageous; or training in criminal justice, law enforcement, or a related field would be beneficial. » Prior practice in a similar function such as an alarm or security monitoring or call centre is essential, and any exposure to a justice or law enforcement setting would be advantageous. » expertise of GPS tracking systems, with good locational nous with the capability to read a map. » Very strong written and verbal communication expertise, with the capability to convey information clearly and accurately, with the capability to interact professionally and empathetically with participants. » Strong attention to detail, capability to multitask and the capability to effectively document incidents and maintain accurate records. » capability to work independently, as well as collaboratively within a team environment. » Able to work methodically to a routine, following prescriptive Standard Operating Procedures, yet able to flex to reactive activities that require the capability to ?think on your feet'. » Good problem-solving and decision-making abilities, particularly under pressure. » Proficiency in computer applications and data management systems. » Demonstrate ethical behaviour, integrity and adherence to strict confidentiality and data protection protocols. » The capability to undergo and pass any security clearances, probity and reference checks. advantages: Aside from a great team environment, a remuneration package commensurate with practice and qualifications is offered, with the opportunity for professional growth and development in the field of electronic monitoring. You will work within a collaborative work environment with a dedicated team committed to public safety, with access to full training and technology. Application Process: If you are enthusiastic about using technology to promote public safety and contribute to the justice system, we want to hear from you! Please submit your resume, along with a cover letter highlighting your significant practice, to Amanda Scott, Consulting Director via the ?apply now process?. Alternatively email me at amanda.scott@talentnow.co.nz. Only shortlisted candidates will be contacted for interviews. Application Deadline: Thursday 22nd June 2023. Note: This position requires a comprehensive background check and adherence to strict confidentiality agreements. Only candidates with the right to work in New Zealand will be considered. Join the Allied Universal team and make a difference to the lives of individuals on restrictive justice programmes through advanced electronic monitoring technologies! TALENTNOW! Connect + Engage + EnableShort description.
