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Job Offer: Earlier Mental Health Clinician:HainesAttract

Job description:

Job Description

We are currently recruiting for practiced Registered Mental Health Nurses and Allied Health Professionals to join our Earlier Mental Health Response Triage team, to provide urgent mental health support across Aotearoa with full-time and part-time opportunities available.
You’ll be welcomed into a dynamic and specialist team, where you will receive opportunities such as access to paid external monthly supervision, a wide variety of personal/professional development opportunities and coaching, all within a supportive innovative tele-health environment.
Whakarongorau recognises the importance of maintaining a healthy work/life balance and the importance of our own wellness. The function allows greater flexibility and the chance to plan your life around your six-week roster. All the necessary Information technology equipment is provided to enable you to deliver your mental health triage skills across NZ.
Atu mo te mahi – About the function
This is a permanent position, with the potential of working in the house or in one of our call centres located in Auckland, Wellington and Christchurch. We provide a 24/7 service with 4-week rotating rosters that includes day, evening and overnight shifts.
This is an exciting function where no two calls are the same! You will be triaging incoming calls using the UK Triage tool, provide mental health information and advice to service users, whanau, police, ambulance DHB’s, school guidance counsellors, Ministry of Social Development, rural communities, and other front-line workers as part of the Expert Advice Service.
More specifically your function will involve the following:
   » Putting the Service Users needs first and respecting their confidentiality and privacy
   » Working closely with stakeholders like DHBs, Police and Ambulance
   » Following our clinical guidelines and using clinical support software
   » Giving advice that respects cultural needs and demonstrates cultural consciousness
   » Escalating issues and referring calls to other staff or health service providers where required
   » Working as part of the wider Earlier Mental Health Response Team across NZ
Pehea koe – About you
Qualifications and practice:
   » Registered professional with current NZ practicing certificate ideally with a post graduate certificate with no limitations in working in mental health
   » Minimum three to five years’ practice working in an Acute Mental Health setting i.e., Crisis team, liaison Psychiatry, In-patient Mental Health or Triage team
   » practice of delivering mental health triage and communicating plans
   » practice in undertaking risk assessments and formulating safe, clear risk management plans located on collaboration with the client
Skills and competence:
   » Able to build rapport with callers and deliver a recovery orientated, person centred approach to working with people in distress
   » Utilises collaborative support planning and promotion of the caller living as autonomously as possible in the community
   » Sound clinical judgement in the assessment and management of suicide and other risk
   » practice in the use of recognised therapeutic models and intervention strategies
   » capability to effectively deliver triage, assessment, and interventions, create support plans, provide referrals and follow up via the telephone
   » High level oral and written skills for communicating with service users, family/whanau, team members and other services such as DHB, police and ambulance
   » Good level of Information technology and telecommunication skills, capability to use and navigate multiple health applications quickly and effectively and access to high-speed internet at home
   » capability to effectively navigate the health sector and complete referrals to DHB, NGO and Primary Care services
   » Connecting in with our priority communities is essential and a high degree of cultural consciousness and empathy is required. Korero M?ori or talanoa in Pasifika languages is also highly desirable
Ko wai hoki – About us
Whakarongorau Aotearoa has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa.
Our 12 clinical teams and support services are located across contact centres in Auckland, Wellington, Christchurch, and from their homes across Aotearoa.
We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.
Through our 30+ services we connected with over 950,000 people last year (to 30 June 2021).
We use our healthy imagination to deal with big problems by knowledge the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up.
? t?tou uara – Our values
Our values underpin all we do, and how we do it. We are seeking for people who align naturally with these values and will champion them:
   » Mahia te mea tika – Do the right thing
   » Hihiri e te kounga – Motivated by quality
   » Ng?kau nui ki te pai ake – Passion for better
   » Pokohiwi ki Pokohiwi – Shoulder to shoulder
To tatou tikanga – Our culture
Our staff are passionate people, each driven to contribute to better health results, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.
Whakarongorau Aotearoa’s commitment to knowledge and improving mana taurite (equal status) starts with the knowledge of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa.
To ensure we are as connected and as engaged as we can be with the people we help, nearly 20% of our workforce identify as M?ori and 22% as Pasifika.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Auckland
Company Type Employer
Post Date: 2025/09/02 / Viewed 4194 times
Contact Information
Company: HainesAttract


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